1. Download our Official Android App: Forums for Android!

Support Disable AT&T Automatic OS Updates?

Discussion in 'Android Devices' started by Valtiel86, Jul 13, 2016.

  1. Valtiel86

    Valtiel86 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    1
    Joined:
    Jul 13, 2016

    Jul 13, 2016
    1
    0
    15
    Male
    After 21 months of owning my M8 with little to no problems, I've now run into a pretty serious one. My Carrier is AT&T, and they semi-regularly push out automatic OS updates for my phone. They've never caused problems before, but this latest one constantly fails and crashes my phone. A simple reboot gets it back to normal until the next time it tries to update again, but the problem is it tries updating automatically. It'll ask me a few times if I want to "install it now", with the only options being "yes" or "install later". But even if I choose to install it later it'll eventually automatically do it itself, usually when I'm sleeping. The thing is, I also use my phone as my alarm to wake up for work. If the phone tries to update while I'm sleeping and crashes the alarm won't go off. It's done this once before (thankfully on one of my days off) but I don't want it to happen again.

    Is there any way to disable these automatic updates? My phone isn't rooted or anything. I'm currently on Android 5.0.2 if that helps. Any suggestions would be greatly appreciated.
     

    Advertisement

  2. Bg260

    Bg260  
    VIP Member
    Rank:
     #32
    Points:
    763
    Posts:
    3,538
    Joined:
    Apr 30, 2016

    Apr 30, 2016
    3,538
    3,665
    763
    Male
    Freelance Entrepreneur
    Lincoln
    Sounds like you need to call AT&T and tell them the update is breaking your phone. Either that or see if you can disable the update app in the app manager.
     
  3. Bg260

    Bg260  
    VIP Member
    Rank:
     #32
    Points:
    763
    Posts:
    3,538
    Joined:
    Apr 30, 2016

    Apr 30, 2016
    3,538
    3,665
    763
    Male
    Freelance Entrepreneur
    Lincoln
  4. dontpanicbobby

    dontpanicbobby Android Expert
    Rank:
     #14
    Points:
    1,563
    Posts:
    10,959
    Joined:
    Dec 31, 2011

    Dec 31, 2011
    10,959
    6,505
    1,563
    Male
    Boston MA USA
    "Is there any way to disable these automatic updates?"
    Open Settings > Scroll down to "About" and tap on it > Tap on Software updates > Uncheck Auto download system updates. That should do it. Welcome to the Android Forums Valtiel86!
     
    eddiekeyton and Bg260 like this.

HTC One M8

The HTC One M8 is the Taiwanese company's flagship phone for the first half of 2014. It built on its predecessor with an upgraded 5-inch 1080p display, Snapdragon 801 processor, 2GB of RAM, 32GB of internal storage, and an UltraPixel rear Duo Camera.
Tags:

Share This Page

Loading...