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Support Disappearing Picture Messages

Discussion in 'Android Devices' started by capt512, Sep 28, 2012.

  1. capt512

    capt512 Newbie
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    Hey Everyone,

    Hoping you might have some insight to help me out. I have an EVO 4G that I have been running since the original release on my Sprint contract.

    I have someone using Straight Talk (the first person I have talked to using this provider) that keeps trying to send me picture messages however I can't view them. I get the "downloading picture message" thing and it says the size, date, sender etc, but once the download completes the message just disappears like it never existed.

    If they send the message while my phone is locked then when I turn it back on it says picture message from ..... but when i go to check the messages it disappears. The sender has tried this over and over and same thing every time. They have sent picture messages to others and they work, and I can get texts from them no problem. I can also get picture messages from others...

    Any idea what is going on? I contacted Sprint and they said it appears everything is working on my side. However on her side it appears the same.
     

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  2. Mikestony

    Mikestony ~30% Carbon Black ±
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    hmmmm, that is odd.
    When the pix disappear after downloading from this certain person, are they in your downloads folder?
     
  3. capt512

    capt512 Newbie
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    Negative, its like they never existed. I can watch them auto "downloading" when the text is recieving, and then at the end of it they are just gone, no record that they ever existed.
     
  4. Mikestony

    Mikestony ~30% Carbon Black ±
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    hmmm, again...try this, try another text/mms app like GosmsPro, or Handcent and see if you have the same issue.
     
    ocnbrze likes this.
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