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Root Disappearing SIM Card

Discussion in 'Android Devices' started by rolltidedad, Jan 10, 2012.

  1. rolltidedad

    rolltidedad Well-Known Member
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    My SIM card keeps disappearing on my phone...

    I can open the back of the phone, take it out, put it back in, and restart, and it works for a while...and then it screws-up again...

    I'm rooted and using Liquid Smooth...

    Since I'm rooted, and it's about a year old, I can't return it to Verizon for repair or replacement...

    Can anyone help?
     

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  2. digdug1

    digdug1 Android Expert
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    Unroot it and send it back
     
  3. rolltidedad

    rolltidedad Well-Known Member
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    Will they replace it even if I unroot it? I'd hate to go through that trouble if they won't...

    Do rooted phones tend to have these problems? Certain ROMs more than others?

    How do I even go about contacting Verizon about this?

    Here's what I'm afraid of...

    I unroot it, take it to Verizon, and they can't duplicate the problem...
     
  4. xeno2011

    xeno2011 Well-Known Member
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    Have you tried another SIM card to see if the problem is duplicated? Perhaps trying another ROM would be in order. I had problems with a couple ROM's not playing nice with my SIM card, but others are just fine.
     
  5. jackdubl

    jackdubl Android Expert
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    You need to test with another sim card. DO NOT UNROOT. This EXACT same thing happened to me on my old Incredible. Turns out I had corrupted the sim card by improperly dismounting it from my cpu once and I had to reformat the sim card to fix the problem. You should try a different sim or format your sim and try that before unrooting.
     
  6. d3310n

    d3310n Android Enthusiast
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    how do you format a sim card?
     
  7. jackdubl

    jackdubl Android Expert
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    I do it in cwm in the storage/mounts section. I believe you can also do it from the phone's storage and mounts menu in the settings. There is an option to format the card I think. It would be best to test with another card first, since formatting erases the card. Otherwise I would back everything up on the card and then try formatting.
     
  8. rolltidedad

    rolltidedad Well-Known Member
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    Coupla questions...

    Where would I get another SIM card?

    Or if I wanted to format mine, how would I back it up before doing so?
     
  9. jackdubl

    jackdubl Android Expert
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    Backup by copying the contents to a computer so you can reload to the simcard after formating.
     
  10. digdug1

    digdug1 Android Expert
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    There is no option to format your SIM card is cwm.
    I think you are talking about the SD card.
    If your SIM is bonked take it into a VZW store for exchange.
     
  11. jackdubl

    jackdubl Android Expert
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    Oh, duh! I thought we were talking about sd cards for some reason. Disregard all my posts.
     
  12. rolltidedad

    rolltidedad Well-Known Member
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    Will I have to unroot my phone before doing so? What do I tell Verizon to make them replace it?
     
  13. digdug1

    digdug1 Android Expert
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    First, are you talking about your SIM or SD card?
     
  14. rolltidedad

    rolltidedad Well-Known Member
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    SIM...

    I periodically get the message that there isn't one installed...
     
  15. dragonsamus

    dragonsamus Android Enthusiast
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    retail... bleh
    Sacramento, CA
    Call VZW and request a replacement. It sounds like you have a bad one. It's not your rom causing the issue.
     

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