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dissapearing albums and photos

Discussion in 'Android Devices' started by beagle808, Aug 30, 2019.

  1. beagle808

    beagle808 Lurker
    Thread Starter

    Hi all, can anybody help me with disappearing albums and pictures in Gallery (samsung S7)? I've always been very organised with my photos and they're all arranged in relevant albums (over the last 3 years), but as of this week (I did a system update - relevant?) several albums are no longer visible and loads of photos have gone.
    I'm aware that all the images are backed up to google,but that doesn't use 'albums' like Samusung gallery.

    Any advice greatly appreciated!

    Thank
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    are you using google photos? you can create albums and they will get saved automatically.

    not sure about your missing photos though. have you tried connecting the phone to the pc and see if you can find them that way?
     
    Dannydet likes this.
  3. beagle808

    beagle808 Lurker
    Thread Starter

    Hi, thanks for the reply.
    No I'm not using Google photos, but I can see all my pics in there (just not organised into folders). I've only ever used Samsung Gallery. Can see them on Sasmsung CLoud, but not in albums...

    Seems I may have to go through them all again and re-organise...
     
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Well at least the images are still there :)

    I've not used the Samsung app, but I guess the "albums" are internal to that app (as they are in most Gallery apps: I have virtual albums in Photos and F-Stop, but neither knows about the other and no photos are moved, these are just how the individual apps present them). So I can only guess that the update changed the Samsung Gallery app and it lost some of its internal settings.
     
    ocnbrze likes this.

Samsung Galaxy S7 Forum

The Samsung Galaxy S7 release date was March 2016. Features and Specs include a 5.1" inch screen, 12MP camera, 4GB RAM, Exynos 8890 Octa processor, and 3000mAh battery.

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