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DNS_PROBE_FINISHED_NO_INTERNET

Discussion in 'Android Devices' started by Tarik Baker, Feb 13, 2017.

  1. Tarik Baker

    Tarik Baker Member
    Thread Starter
    15

    Feb 13, 2017
    8
    3
    15
    Male
    ANYONE HAVE THIS HAPPEN? AND HOW DO YO FIX IT?
     

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  2. svim

    svim Well-Known Member
    433

    Dec 19, 2013
    2,008
    1,542
    433
    Illinois
    Going by your screen cap you're apparently using your carrier's 4G cellular connection and not a WiFi connection. Is your browser also having this same issue with WiFi?
    Try going to your Settings >> Application manager, find your browser app, and tap the 'Force stop' button and then the 'Clear cache' button. If you're still getting that error message after that, you might also want to just shut down your phone and re-seat your SIM card.
    You might also want to try installing a cellular connection app like this one from OpenSignal
    https://play.google.com/store/apps/details?id=com.staircase3.opensignal
    or this Network Cell Info app
    https://play.google.com/store/apps/details?id=com.wilysis.cellinfo&hl=en
    Check the signal strength and approximate distance of the nearest cell tower.
    Has this problem been happening a lot or did it just start up recently? Also, are any apps also having connectivity issues or is it just your browser?
     
  3. Tarik Baker

    Tarik Baker Member
    Thread Starter
    15

    Feb 13, 2017
    8
    3
    15
    Male

    any app trying to access internet is denied, wifi works fine, it happens intermittently just warranty swapped the phone and the new device is doing the same thing tmobile also swapped the sim card AGGRAVATING
     
  4. Tarik Baker

    Tarik Baker Member
    Thread Starter
    15

    Feb 13, 2017
    8
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    15
    Male
    COULD IT BE THE MODEM?
     
  5. baybelolife

    baybelolife Member
    26

    Feb 6, 2017
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    Male
    A few things I've tried based off research:

    Toggle Airplane mode.
    Turn off battery optimization for modem process
    Create new APN
     
  6. Tarik Baker

    Tarik Baker Member
    Thread Starter
    15

    Feb 13, 2017
    8
    3
    15
    Male
    WHEN I SHUT THE PHONE COMPLETELY DOWN THAN DO A RESTART IT WORKS AGAIN, BUT ITS SIMPLY A MATTER OF TIME BEFORE IT FAILS AGAIN
     
  7. NeoZiggy

    NeoZiggy Well-Known Member
    108

    Dec 26, 2011
    330
    123
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    Male
    Overnight Slacker
    San Antonio, TX
    Happens to me sometimes. Never happened on other carriers...
    I usually will mess with APNs, switching between LTE and 3G, airplane mode...
    I end up putting down the phone for a few minutes and then it works again.

    I think it's Metro not our phones.
     
  8. asianrocker

    asianrocker Well-Known Member
    63

    Sep 8, 2016
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    I don't think data connection use modem? If your wifi is working then it's definitely the data connection that's screwy. I agree with making a new APN.

    On your picture, you are not connected in WIFI, 4g only. Are you having same problem when connected to WIFI?
     
  9. asianrocker

    asianrocker Well-Known Member
    63

    Sep 8, 2016
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  10. urphonesux

    urphonesux Member
    16

    Nov 2, 2010
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  11. Tarik Baker

    Tarik Baker Member
    Thread Starter
    15

    Feb 13, 2017
    8
    3
    15
    Male
    ITS GOTTA BE THE PHONE I HAVE TWO EXACTLY THE SAME SETUP ONE DOES IT AND THE OTHER DOESNT
     
  12. Tarik Baker

    Tarik Baker Member
    Thread Starter
    15

    Feb 13, 2017
    8
    3
    15
    Male
    T MOBILE SUX TOLD ME IF I CONTINUE TO HAVE THIS PROBLEM, TO DO A FACTORY RESET AND LET THE PHONE STAY IN ITS FACTORY STATE, WTF??????
     

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