I bought a Samsung Captivate in July. I love it, it's great. However on three separate occasions, I was unable to receive text messages (I became aware when the senders asked why I didn't respond). After the first time it happened, I tried restarting it, uninstalling several applications but nothing worked. The guys at the ATT store didn't know what to do either. I eventually did a factory reset and it started working again. The next two times it happened, it started working after a restart, however I still missed several important messages. In my eyes, this is unacceptable. I called ATT after the second time and the nice lady on the phone told me I need to restart my phone daily to reestablish connection with the towers (no...?). Now I really don't trust their network. I know they will offer me a new phone, but how do I know it won't happen again? Ideally, I would like to get out of my contract and switch services, but I know this is unlikely. What do you think the chances are of being able to get out of my contract?