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Support do i loose my updated android lollypop version after resetting my android tab?

Discussion in 'Android Help' started by dare2winn, May 3, 2016.

  1. dare2winn

    dare2winn Lurker
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    hello
    i have Samsung tab 4 and it was on kitkat version . recently Samsung offered update to lollypop 5.0 and I updated and now running on lollypop 5.0.1 .
    i want to clean my device to get rid of lot of unwanted datas to free some memory. so my question is do i loose my lollypop version and go back to kitkat or my lollypop version will remain unaffected? i scared of loosing new lollypop , so suggest me frens.
     

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  2. MLSS

    MLSS Android Expert
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    Your OS won't change so factory reset away
     
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  3. James Byrne

    James Byrne Newbie
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    Your current Android Version will not be changed, you should boot up straight to your lollipop version. Any further help? Just contact me back straight away!
     
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  4. dare2winn

    dare2winn Lurker
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    when I purchased this tablet then it was kitkat . lollypop is updated version so I am wondering if I factory reset then will it go to kitkat back ? or updated lollypop will be retained ? sorry to ask again
     
  5. AZgl1500

    AZgl1500 Android Expert
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    No, it will not revert, it will just come up on the current software version that is installed.
     
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  6. Hadron

    Hadron  
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    As the first 2 replies said, no, your OS version will not change back.

    All that a "factory reset" does is erase user-installed apps and data. It does not affect the system software in any way.
     
    #6 Hadron, May 4, 2016
    Last edited: May 4, 2016
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  7. James Byrne

    James Byrne Newbie
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    No, it will stay as lollipop, its like buying a new tablet with lollipop already on it. Hope that helps!
     
  8. MLSS

    MLSS Android Expert
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    I think this has been answered lol
     

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