I get the same error. Were there any suggestions for this problem? Could someone maybe please explain why the image has to be emailed? Why can't a tool generate this on the local system? I am just concerned over this whole process of having to email an ID to a web site and get an image sent to me. I have read somewhere else that I need to by an unlock code from ebay or something after this? Could someone please link a site that explains what this Gold card is all aobut and why the above processes is required to make one.