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Documents to go problem

Discussion in 'Android Apps & Games' started by bstyles, Apr 2, 2010.

  1. bstyles

    bstyles Member
    Thread Starter
    5

    Apr 2, 2010
    8
    0
    5
    I am probably doing something wrong here but I have Documents to go (free) and I can not view word documents sent to my work e-mail.
    I keep getting the message that it can not open it because it is a plain text file. Any suggestions.
    Thanks in advance guys.
     

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  2. Romparoo

    Romparoo Well-Known Member
    98

    Feb 13, 2010
    615
    74
    98
    Investment Banker
    Arizona
    I am having a problem getting the paid version to be on my 2.1 OS. It is not listed in the market, only the free one is.
     
  3. Kevkelsar

    Kevkelsar Well-Known Member
    43

    Jan 11, 2010
    394
    27
    43
    Dig up your email they sent when you purchased the full version, and then visit their site. Go through a few steps and eventually you can send them an email and explain the problem. They will ask for some information about your registration number on your phone in the app, and then a day or so later they will activate the full version for your number. Only takes a couple days. :)
     
  4. spgiva

    spgiva Active Member
    15

    Dec 6, 2009
    33
    0
    15
    Medical student
    Buffalo
    Is this all word documents or just one in particular? Are you sure that it has the right extension (.doc rather then .txt).

    Hope this is helpful.
    -spg
     
  5. Wraithbane

    Wraithbane Well-Known Member
    38

    Dec 31, 2009
    65
    15
    38
    I reinstalled the free version after my update, as soon as I opened it and entered my email, it automatically unlocked into the full version.
     
  6. bstyles

    bstyles Member
    Thread Starter
    5

    Apr 2, 2010
    8
    0
    5

    It says it is a .doc, but i get a message saying it can not open it because it is a text file.
    Thanks
     
  7. rphman

    rphman Member
    5

    Nov 7, 2009
    8
    0
    5
    samething here...i get the email with the attachment..press the open button.....says fetching attachment...then comes back and says this attachment can not be displayed....

    i can open the attachment in when sent to my gmail account...press preview and opens documents to go..and then the file..which is a word document..with a .doc extension...
     
  8. Trident

    Trident Well-Known Member
    333

    Jan 20, 2010
    3,035
    2,307
    333
    I wear many hats
    Virginia Beach, VA
  9. drowe

    drowe Well-Known Member
    63

    Dec 18, 2009
    185
    49
    63
    Male
    North Carolina
    Have you tried saving the attachment and then opening Docs to go and opening the doc from there? Not a good solution, but maybe a workaround.

    David
     

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