1. Download our Official Android App: Forums for Android!

does anyone know

Discussion in 'Boost Mobile' started by albanymike, Aug 8, 2013.

  1. albanymike

    albanymike Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    197
    Joined:
    Jul 20, 2012

    Jul 20, 2012
    197
    9
    36
    Male
    Albany new york
    does anyone know the new no. to boost where a live person picks up? every 3 mo.s it seem they change the no.
     

    Advertisement

  2. kevincott

    kevincott Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    1,267
    Joined:
    Jul 12, 2011

    Jul 12, 2011
    1,267
    296
    163
    Chicago, IL
    The only time I've tried 877-438-8643 got me a live CS rep.

    I was unaware they changed the direct number.
     
  3. albanymike

    albanymike Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    197
    Joined:
    Jul 20, 2012

    Jul 20, 2012
    197
    9
    36
    Male
    Albany new york
    thats the one they disconnected yesterday. Having slow data I know how to do ##72786# and I have 76db 5bars tower is 2 blocks I can see it and they said that the one I conect to? I get 4 G they never built out and it does not go against my 2.5 but 4 G not all over Albany NY
     
  4. kevincott

    kevincott Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    1,267
    Joined:
    Jul 12, 2011

    Jul 12, 2011
    1,267
    296
    163
    Chicago, IL
    I don't understand what you're saying here.
     
  5. albanymike

    albanymike Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    197
    Joined:
    Jul 20, 2012

    Jul 20, 2012
    197
    9
    36
    Male
    Albany new york
    I'm asking for the toll free no. where thay just pick up. There no automation just a human?
     
  6. rockdoctor1

    rockdoctor1 Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    140
    Joined:
    Aug 11, 2012

    Aug 11, 2012
    140
    46
    43
    Just because you can see the tower and you are getting a strong signal does not mean you will get good data draw. Data draw speed is more dependent on the load on the tower then your connection. One of my use areas, i only see a -101db signal (no bars). But i have seen data rates from 1mb to 76kb, time of day dependent... Unfortunately, the 4g data draw should count against your 2.5g allowable data. It does on mine. I would not get too bent out of shape if it has only been a short period of time. With Sprint trying to convert its towers to LTE, your area may be in transition. As far as calling Boost...good luck. I long ago gave up on Boosts customer service... If you haven't done it, go ahead and re-authorize your phone on the network (i.e. ##72786#). Just be sure you have a data connection before you do it. If you have no data connection with the tower your phone will not reactivate properly... Not really sure what Boost could do for you if you did call. I would assume they then send an email to Sprint....
     
  7. albanymike

    albanymike Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    197
    Joined:
    Jul 20, 2012

    Jul 20, 2012
    197
    9
    36
    Male
    Albany new york
    so how do I get a person?
     
  8. albanymike

    albanymike Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    197
    Joined:
    Jul 20, 2012

    Jul 20, 2012
    197
    9
    36
    Male
    Albany new york
    never mind I found a no. str8t to tech support.
     
  9. kevincott

    kevincott Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    1,267
    Joined:
    Jul 12, 2011

    Jul 12, 2011
    1,267
    296
    163
    Chicago, IL
    If you found a new number please post to help all members.


    The number and exactly whom it contacts.
     

Share This Page

Loading...