doocoler m9s problem

hello all, i have a docooler m9s when i plug it in am not getting any power at all.. I tried using a different plug i know that working same problem not getting any light at all.. downloaded the usb burn tool an trying to install a new firmware to see if it would fix the problem.. the burn tool is seeing the box bonnected but when i start it keeps failing at 2% is there something am doing wrong or the box is just finish