When I picked up my I896 (Rogers) the sales guy somehow transfered my contacts from Blackberry to the I896 but they are all messed up because I had multiple numbers per contacts which did not crossover. When I use Kies to either download contacts or sync to Outlook, the progress bar gets to about 28% then comes up with a message that it has stopped. No other message there to help me figure this out and google/forum searching has been difficult to find a solution. Can anyone offer some assitance? Thanks!