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download unsuccessful

Discussion in 'Android Devices' started by lisabradylucy, Jun 1, 2010.

  1. lisabradylucy

    lisabradylucy Lurker
    Thread Starter

    I am having problems when i recieve a photo in a text message, sometimes it will auto download but then it stops after a couple of days and i just get a message saying download unsuccessful. I have taken it in and had the phone re set but i want to know if there is another way to fix this problem from happening i am tired of loosing every thing or not getting my pics.
     


  2. Kelmar

    Kelmar Done by choice

    Sprint or GSM Hero?

    *I know this is the GSM forum, but making sure*
     
  3. lisabradylucy

    lisabradylucy Lurker
    Thread Starter

    Sprint is my carrier and i have an HTC hero phone.
     
  4. Kelmar

    Kelmar Done by choice

    What firmware are you on, 1.5 or 2.1?


    Moved to Sprint Hero forum
     
  5. lisabradylucy

    lisabradylucy Lurker
    Thread Starter

    1.5 I think. I have not changed any thing since I got it.
     
  6. Kelmar

    Kelmar Done by choice

    Gotcha. This, unfortunately, is a known issue with 1.5.

    It is rumored that this has been fixed (I cannot confirm as I've never had this issue) with the most recent firmware update.

    Warning though: Upgrading to this version of the firmware will erase EVERYTHING on your phone.


    If you want to upgrade your phone and have it fix the issue you can take it to a local sprint store or do it yourself by checking HERE!

    Once again, you will lose EVERYTHING on the phone, so be sure to write it all down or back it up.
     
  7. lisabradylucy

    lisabradylucy Lurker
    Thread Starter

    Thank you I will give that a try.
     

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

July 2009
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