1. Are you ready for the Galaxy S20? Here is everything we know so far!

Downloading new app but wants to update existing app after factory reset.

Discussion in 'Android Lounge' started by chump45, Apr 10, 2021.

  1. chump45

    chump45 Newbie
    Thread Starter

    I did factory reset of android box and when i try to download an app i had it asks do you want to install update to this application even though its not on my box now.When i press yes it fails with app not installed.I cant do a new install as it believes old app exists and thinks im updating.Factory reset many times clearinf cache and data but cant install my app as new app so it doesnt install.Any suggestions be apprieciated.
     



    1. Download the Forums for Android™ app!


      Download

       
  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    what device do you have?
     
    mikedt likes this.
  3. mikedt

    mikedt 你好

    "App not installed" can mean the particular app version is incompatible with your Android box. Some apps might be offered in 32-bit or 64-bit versions from the dev's website, e.g. Kodi and VLC, if that's the case with the app you're trying to install, try downloading and installing the other version.
     
    puppykickr, ocnbrze and Dannydet like this.
  4. chump45

    chump45 Newbie
    Thread Starter

    yes but its saying do you want to update existing app where as it gives a different message when downloading other apps.It is the kodi app but im downloading a version i had on before i factory reset It wont download over versions ither.
     
  5. mikedt

    mikedt 你好

    Your particular Android box doesn't have Google Play Store on it, and neither the ARM-32bit or ARM-64bit builds of Kodi will install from here, Kodi's own website? https://kodi.tv/download.

    As Kodi is open source, and can be built by anyone, maybe the manufacturer of your box had some special custom build of Kodi they pre-installed, but got deleted after the factory reset?

    I have a T95 Android box myself, which does have the Google Play Store, so I just installed Kodi from that.
     
    Dannydet and ocnbrze like this.
  6. chump45

    chump45 Newbie
    Thread Starter

    yes it seems like kodi was pre installed at some stage im completely out of ideas.it was fine before reset but wont install until it thinks its a new install.I dont know if google play store would make a difference
     
  7. chump45

    chump45 Newbie
    Thread Starter

    I did download from kodi website like i always did when updateing but if it was preinstalled it wouldnt of let me download it in the first place.its a real puzzler.
     
  8. chump45

    chump45 Newbie
    Thread Starter

    x96
     
  9. mikedt

    mikedt 你好


    A factory reset would wipe out any apps that wasn't originally system apps. If your box does have Google Play Store, install Kodi from that, because that should be compatible.
     
    puppykickr likes this.
  10. mikedt

    mikedt 你好

    Don't know that one, but then there's so many of these different Android boxes from unknown Chinese manfuactureres, it's sometimes difficult to know what's what.
     
    ocnbrze likes this.
  11. chump45

    chump45 Newbie
    Thread Starter

    i think its the fact it wants to update existing application and says i wont loose any data.i think im gonna get this where ever i download it from.A new install just asks permission
     
  12. chump45

    chump45 Newbie
    Thread Starter

    the ones i downloaded were compatible before reset.ive tried many now its the fact its trying to update an existing application that dont exist lol
     
  13. chump45

    chump45 Newbie
    Thread Starter

    So annoying to have to buy new box because of this.
     
  14. puppykickr

    puppykickr Android Expert

    So, how are you sure that the app does not exist?

    Obviously the device thinks that it is there.

    Were the apps originally on the device, or did you put them on there, before the reset?

    Why did you choose to do a reset?
     
  15. chump45

    chump45 Newbie
    Thread Starter

    I downloaded the app but was wiped clean with factory reset.The app was not preinstalled. I factory reset as an addon i use had no menu when i clicked on it and i no for sure it was working so after some messing about just thought a factory reset might be best way to sought it.
     
  16. chump45

    chump45 Newbie
    Thread Starter

    Its odd as i downloaded different app no problem then i uninstalled it and installed it again to make sure all was working and it was so its got me baffled.Im currently booting an old version of libreelec from usb which i downloaded the other day and thats working good but still id like my app on android.Anyway i think this one may have the experts baffled.
     
  17. chump45

    chump45 Newbie
    Thread Starter

    If all else fails i could try finding and flashing new firmware but im not confident and dont want to go down that route as so many stories of people bricking box. Who knows even that might not solve the problem.
     
Loading...
Similar Threads - Downloading app wants
  1. Sunny Rio
    Replies:
    12
    Views:
    1,542
  2. kootjekluit
    Replies:
    2
    Views:
    530
  3. David Ralph
    Replies:
    3
    Views:
    1,169
  4. App Update
    Replies:
    0
    Views:
    382
  5. App Update
    Replies:
    0
    Views:
    726
  6. Gobshyte
    Replies:
    1
    Views:
    1,142
  7. Gabriele Cestra
    Replies:
    0
    Views:
    1,185
  8. App Update
    Replies:
    1
    Views:
    569
  9. LadyG
    Replies:
    4
    Views:
    891
  10. App Update
    Replies:
    0
    Views:
    425

Share This Page

Loading...