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Downloading on Nexus 10 Tablet

Discussion in 'Android Help' started by Roger Forrest, Feb 1, 2016.

  1. Roger Forrest

    Roger Forrest Lurker
    Thread Starter

    Hi I am new to the forum. I have owned a Nexus 10 for 4 years and have used it to download my daily newspaper (86mb)which has worked well until 3 months age when it has failed to complete the download. I can start reading the paper and then the screen goes blank and it to download again, but fails. I have been in contact with the newspaper's helpline and they have tried everything and failed to find the answer; they have even offered to refund my subscription! I have a fibre optic Wifi connection (31 mps) and the latest router. I considered that it might be a RAM issue and removed many apps with no effect. Model details:
    Build number LMY49F
    Android version 5.1.1
    Android security patch 2016-01-01

    I would be most grateful if someone can suggest a solution?
     



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