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Support Droid 2 and Mac Microsoft Entourage "Sent Items" not working

Discussion in 'Android Devices' started by smokey202, Dec 1, 2010.

  1. smokey202

    smokey202 Lurker
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    Nov 28, 2010
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    Hello expert Droid users who also own Macs:

    I searched the archives and current thread, did not see this issue. New to Droid 2. At work we are mainly PC (except for 4 of us), at home I am Mac (MacBookPro). My Mac travels with me for both. I use Microsoft Entourage for email. When I send any email from my Droid 2 it will send and receive just fine . . . however, when I look on my Mac computer's Microsoft Entourage under "sent items" it is not formatted correctly:

    1) The "to" and "subject" fields are blank
    2) the body of the email contains the above information but the actual written email is not in any english. For example, (sorry, I did not include the server number and a bit more at the top for fear that IT at work would get mad at me . .no I am not very computer savvy . ..please bear with me).
    I sent an email entitled "Test!" You can see that shows up in the body. I also wrote "Again, please" as the only words in the email. That also shows up. but all the other crud does as well, and long string of nonsense characters at the bottom about which I am also clueless.

    When I log into a desktop computer at work (there are stations I can use when I don't use my mac) the PC there shows all of the email perfectly--sent items show up with "to" and "subject" intact. Verizon, of course, says this is a known issue but does not say how to fix it. They say the phone is working fine so it is not their problem. . . even tho I told them that I needed to buy a phone that would work with my Mac AND our PCs at work. . . .

    So . . .Can anyone tell me how to get my "sent items" box to behave? We use it all the time at my office. It would be a bit of a hardship to have everything from my phone go unmarked in this way.

    thanks so much in advance,

    S

    truncated example:

    Date: Tue, 30 Nov 2010 23:36:04 -0600
    X-Mailer: Motorola android mail 1.0
    MIME-Version: 1.0
    thread-topic: Test!
    thread-index: AcuRGZy+i/l4l3afTQOUcPe3LOx9Ww==
    Subject: Test!
    X-Priority: 3
    Content-Type: multipart/alternative;
    boundary="Motorola-A-Mail-gHZzXdZa9cTjDE6G";
    charset="iso-8859-1"

    --Motorola-A-Mail-gHZzXdZa9cTjDE6G
    Content-Type: text/plain; Format="Flowed"; DelSp="Yes"; charset="US-ASCII"
    Content-Transfer-Encoding: 7bit

    Again, please.

    Connected by DROID on Verizon Wireless


    --Motorola-A-Mail-gHZzXdZa9cTjDE6G
    Content-Type: text/html; charset="UTF-8"
    Content-Transfer-Encoding: base64

    PGh0bWw+PGhlYWQ+PHN0eWxlIHR5cGU9InRleHQvY3NzIj5ib2R5IHt3b3JkLXdyYXA6IGJyZWFr
    LXdvcmQ7IGJhY2tncm91bmQtY29sb3I6I2ZmZmZmZjt9PC9zdHlsZT48L2hlYWQ+PGJvZHk+PGRp
    diBzdHlsZT0iZm9udC1mYW1pbHk6IHNhbnMtc2VyaWY7IGZvbnQtc2l6ZTogMTZweCI+QWdhaW4s
    IHBsZWFzZS48YnI+PGJyPjxmb250IGNvbG9yPSIjMzMzMzMzIj48aT48c3BhbiBzdHlsZT0iZm9u
    dC1zaXplOiAxNHB4Ij48Zm9udCBmYWNlPSJzYW5zLXNlcmlmIj5Db25uZWN0ZWQgYnkgRFJPSUQg
    b24gVmVyaXpvbiBXaXJlbGVzczwvZm9udD48L3NwYW4+PC9pPjwvZm9udD48L2Rpdj48L2JvZHk+
    PC9odG1sPg0K


    --Motorola-A-Mail-gHZzXdZa9cTjDE6G--
     

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