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Support Droid 3 screen problem

Discussion in 'Android Devices' started by inormous, Feb 14, 2014.

  1. inormous

    inormous Newbie
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    Hi,

    I have the following problem on my Droid 3.
    When i start the device, it doesnt respond to anything, no sound only colored snowy screen see photo in next post

    hard reset doesnt work
    power button doesnt work
    only way to shut it down is by removing battery.

    since i have a kit of Torx screwdrivers and two hands i've taken apart the device and checked all the connections - everything is connected and looks okay.

    Any idea what can cause this problem?

    Best Regards,
    O.
     

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  2. inormous

    inormous Newbie
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  3. doogald

    doogald Android Expert
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    Whenever I hear about display problems like that, it always sounds like it's a faulty flex cable. It sees to be a common problem.

    The parts for the phone are here: Motorola Droid 3 Original Replacement Parts & Accessories

    There is a repair guide on the forum here as well, though you've already disassembled it, so I suppose you're all set with that.
     
  4. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    Have u rooted it looks like a ribbon wire from the digitalizer came a lose if not try a unbrick with the correct drivers
     
  5. inormous

    inormous Newbie
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    hi
    thanks for the input
    please provide more information

    can you expand on what does "a ribbon from the digitizer" means?
    i know there's a flex cable going through all of the phone, but havn't seen a digitizer since its usually touch screen related.

    moreover, what are the 'correct drivers' for unbricking, can you link me please?

    Thanks.
    O.
     
  6. inormous

    inormous Newbie
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    Hi,

    I have to say that i've already replaced a Flex cable once at this phone (was done at a repair lab)
    Had some other screen problem - light wouldn't turn on etc.
    after the replacement flex cable was replaced it lasted about 2 weeks before this new problem appeared.

    all of that was a long time ago since then the phone was out of order, now i feel like repairing it again.

    can it really be that a flex cable goes bad after 2 weeks of use?
     
  7. Thom

    Thom  
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    Didn't the "repair lab" guarantee their work? Why aren't you talking to them about this failure?

    If I have a hardware problem I talk to Verizon/Motorola and have them fix/replace it.

    ... Thom
     
  8. inormous

    inormous Newbie
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    I provided the Flex Cable which i ordered from eBay, they just installed it.

    O.
     
  9. doogald

    doogald Android Expert
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    It's happened before: http://androidforums.com/motorola-droid-3/648828-droid-3-screen-issue.html#post5212697

    However, yours doesn't seem to be the same problem - the flex cable usually has problems when you slide the keyboard. (Not always, though.)

    The flex cable is a cheaper fix than the LCD. Maybe try repairing the flex cable and then the LCD if it's not the flex cable...

    (Or buy another phone...)
     
  10. inormous

    inormous Newbie
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    1) good to know it happened before
    2) this is a long forgotten phone i found in my closet, i now have a new LG nexus but would still like to fix it in order to give it to my mom (physical keyboard helps)
    3) if i remember correctly before this problem appeared the black screen happened with the replacement Flex cable.

    point is, if its the flex (which it might just be) what's the point in replacing it for it to break again after 2 weeks...?
     
  11. inormous

    inormous Newbie
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    i've taken apart the phone again to try and see if i can spot any tears
    please have a look at these photos
    let me know if that wrinkle can cause this problem in your opinion
     

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  12. themib

    themib Android Expert
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    Was it a new flex cable?
     
  13. inormous

    inormous Newbie
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    yep
    ordered it from ebay, cost me a small fortune back in the day (incl fast shipment)
     
  14. BRAINZ2013

    BRAINZ2013 Android Expert
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    Now somethings u get from eBay may not be new was this used or new I would check and send back if u have to
     
  15. inormous

    inormous Newbie
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    it was brand new, or at least looked like it
    but nevermind that now

    please look at the photos and give your opinion if it might be the Flex cable again
     
  16. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    Love looking at photos that's why they have a Kodak moments. And as the old saying take a picture it will last longer. Not being funny a photo only show that what it show I need to see it . remember that photo is showing the ribbon cable and how easy is it to wipe it and say its new . as I said you may want to send it back cause the phone maybe telling you its not working . do u have a working device to test it on . waisting time will cause you to lose that time window to send back .
     
  17. inormous

    inormous Newbie
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    Quick update

    Sure was the flex cable.

    Replacement arrived 5 mins ago

    Replaced it, now the phone starts and screen works.

    Lets see how long it takes for this Flex Cable to stop working.

    Will update when it will.
     
  18. themib

    themib Android Expert
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    Good, It should last for a couple of years, guessing last one was installed incorrect, flawed and/or used.
     
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  19. BRAINZ2013

    BRAINZ2013 Android Expert
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    Lovely and glad to see you up and working again and I hope that you Dont need to replace for another 4 years :eek::D:what:
     
  20. doogald

    doogald Android Expert
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    I have two Droid 3s, over 30 months old, with original flex cables. Hopefully you'll be fine.
     

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