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Support Droid 4 only works with keyboard open

Discussion in 'Android Help' started by bkenobi69, Mar 28, 2016.

  1. bkenobi69

    bkenobi69 Member
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    I've noticed that my screen will flicker a bit lately so I've been concerned something is broken/lose in side. Today, things went south and now I can only use the phone when I open the screen. With the phone turned on, if I press the power button the screen backlight and home (etc) keys sometimes turn on but the display does not show. Other times there will be a static image on the screen (like snow on a TV but with color too, mostly white). I can't pull the battery to reset as I don't have a torx with me, so after a number of attempts using the power+volume down reset it will reset. Sometimes this will reset, others it will go straight to static screen again. I was noticing that touching the screen seemed to make everything flicker of slide (like an old cable descrambler if that makes sense).

    I found a post somewhere that suggested setting rendering to GPU only. After making that change, I seem to be a bit more stable and haven't seen the static screen. However, I'm still having issues with the power button in that I can only use the phone when the keyboard is open. With it closed, the power button does not do anything. But, if the keyboard is open, all phone calls will be speaker phone, so this is not a solution either.

    I'm at a loss and really need some help figuring out a solution. I am well past a free upgrade, but I don't like non-qwerty phones. The only modern slide qwerty is the Blackberry PRIV, but it's probably not free and I don't even know if Verizon carries it. It's also kinda big and the keyboard is the wrong direction. If I can't fix this, I'm either stuck upgrading to a non-qwerty (sucks) or have to buy an old Droid4 off ebay to hold me over to the (hopefully some day) release of something new (Droid5?).
     

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  2. mikedt

    mikedt 你好
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    Have you checked you've actually got all the developer, display things turned off. Also have you tried to factory reset it? And if it's still misbehaving after that, you probably need a new phone.

    http://www.verizonwireless.com/smartphones/blackberry-priv/

    I don't think they carry anything else that has a physical keyboard, and probably nothing else is Verizon CDMA/EVDO compatible.

    BTW nothing is actually truly free from Verizon. OK so you might not pay much for the phone up front, but you certainly pay dearly for it with a stiff mandatory two year contract, $100+ bucks a month or something.
     
    #2 mikedt, Mar 28, 2016
    Last edited: Mar 28, 2016
  3. bkenobi69

    bkenobi69 Member
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    I may have to look into the PRIV today. I found that if I hold the phone in the right position (keyboard pushed at the right angle), the phone worked correctly. But, after a few minutes, that stopped working too. It was working until this morning if I slid it open and pressed the power button, but now it's doing the static screen thing again.

    I tried pulling the battery but did not recover today.
     

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  4. bkenobi69

    bkenobi69 Member
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    Oh, and I'm not sure it's just the screen anyway. When I turn the phone on normally, the droid logo pops up and it screams "DROIIIIIIID". Currently when I turn the phone on, it goes straight to this static screen and doesn't say anything. If it was simply the screen connector, wouldn't it function as normal as far as sound and other lights and then just have issues with the screen itself? Since it was working with the screen open before, I wonder if this is a motherboard issue.
     
  5. bkenobi69

    bkenobi69 Member
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    After removing the battery and trying an older one (I just replaced it last month), I had the same result. I was finally able to boot the phone if I performed a hard reset (power+volume down) with the screen open.
     
  6. bkenobi69

    bkenobi69 Member
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    Well, I think it finally died. It worked yesterday morning for a while but got very warm and burned through 40% of the battery within a couple hours. I rebooted to try to get it out of whatever process hog loop was going. I tried to turn on the screen a few hours later and it refused. The phone was still quite warm, so I figured it might have drained the battery (happened the day previously). Ultimately, I couldn't get it to come back so I'm temporarily back to a LG VS660 while I figure out my next phone.
     

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