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Droid (A855) won't power up - at all. Interesting case..

Discussion in 'Android Devices' started by paintba11er89, Aug 28, 2011.

  1. paintba11er89

    paintba11er89 Lurker
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    Hey all,

    I'm trying to fix my friend's phone for them (Motorola Droid (w/ slide out keyboard)). I looked around the forum, and while there are threads similar to mine, it doesn't seem like I can find anyone with the same exact problem - so I made my own thread. This is how they described their problem to me:

    I figured it had to be something simple (i.e. she didn't have the charger plugged completely in, and the phone died while she was sleeping, and then she just wasn't able to get it to charge again). But this issue is proving to be a tad more complicated.

    She doesn't have a warranty on the phone, and I don't think she wants to buy a new battery (although, that may in fact solve her problems). This is kind of like a puzzle for me, so I'd like to figure it out.

    When I first got her phone, I re-sat the battery and plugged it into the wall. I noticed that the little charge light next to the plug was blinking (not solid, but blinking), so I knew that her phone wasn't completely shot (there isn't any water damage, all indicators are dry). After a few minutes, the light would stop blinking. I left the phone on the charger for a few hours just to be thorough, but as I had suspected, the phone did not turn on at any time during the "charging", nor would it turn on after. After that didn't work, I decided to plug it into the computer, to see if I'd get different results. When I plugged the phone into the computer, the charging light was solid instead of blinking. I left the phone on the computer to charge for over 12 hours, but unfortunately, it still does not turn on (nor has turned on) either during or after charging.

    Here are a few facts:
    -Only light that comes on is the charging light, no keyboard lights come on at all.
    -When I take the battery out, but have the phone still plugged in, the charging light blinks. I'm assuming that means it isn't charging.
    -Phone will not power on either into normal operation, or into recovery mode.
    -Unable to do a hard reset.
    -When the phone is plugged into the computer with a solid light, and I press or tap the power button, the computer makes a sound that it recognizes a new device is plugged in, but cannot install the necessary drivers, and I don't see the device under "Computer".
    -Re-sat the battery multiple times, is not helping.

    Suggestions on where to go from here? I don't like not being able to fix things, there has to be a way to get this thing working, or at least in bootable stage.
     

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  2. johnlgalt

    johnlgalt Antidisestablishmentarian
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    The part in red:

    No. I tried this 2 different ways with my phone just now and here are my results:

    1) Removed battery, connected it to my computer USB port (500 mA power) - phone stayed off.

    2) Took phone (without battery) to my wall charger - ~850 mA - phone started powering on.

    So, verify that she is using a genuine Moto charger and not a knockoff from a gas station, and if it still will not power on with the battery out and connected to the wall charger, then the phone is kaput, finis, no mas. In fact, it's worse than that, it's dead, Jim.

    At least, that is my feeling - I've never seen the charge light 'blink' on my phone, and do not recall anyone ever reporting that before either.
     

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