This is the first time I've ever joined/participated in any kind of online forum... so forgive me if I break any rules. I got my htc Droid Eris Saturday night. The woman helping me at Verizon informed me that I needed to create a gmail account bc it automatically backs up information from my phone to my gmail account. So she created an account for me. I told her to use my full name as my username (i.e. firstname.lastname@example.org). Well, she misspelled my last name... So all today, I have been trying to figure out a way to unlink that email address and create a new one. I went back to the Verizon store and spent over two hours with them trying to solve my problem. Eventually, we deleted the incorrect gmail address... but that's as far as we got. Currently, I have a new gmail account that will not link to my Droid Eris bc of the old gmail account. And since my phone is still showing that it is linked to that old account, I cannot access Market to download any applications bc the old account is showing error (BC IT'S DELETED!) Ohmigosh. So you can see my frustration. Basically, I need someone amazing to fix this. I figure I'll end up having to do a hard reset (I have no idea how to do that either on an htc Droid Eris) but that is unfortunate bc I will lose all my personalization. But oh well, I suppose? Please help!