No problem...I didn't think it would work, and lo and behold it didn't. Same problem. Now have another replacement on the way. In the meantime, the person I spoke to today says that if you task the processor too much then that is what happens and is a problem on several droid phones. Not all apps make all phones over tax the processor leading to the HEAT problem that we know exists. Asked him how many replacement phones I have to go through until they give me a free upgrade, and he said there are no free upgrades. I can have as many replacement incredibles I want until I am happy, but no free upgrades. He mentioned I can get a early upgrade for 20 dollars more than the normal phone price with 2 year extension of course if I so choose. See what happens with the next one, then it is on to rooting.