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Support Droid Turbo 2 is stuck on "Total Silence" after Marshmallow update

Discussion in 'Android Help' started by JS OConnor, Apr 27, 2016.

  1. JS OConnor

    JS OConnor Lurker
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    Apr 27, 2016
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    I'm stumped. I got the Marshmallow update yesterday and once it finished, the "total silence" mode will not go away. Nothing happens when I hit the "End Now" button in the quick menu, and I have already wiped the cache partition, but it just doesn't want to go away.

    Any ideas?
     

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  2. Bobmagic

    Bobmagic Lurker
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    While I read elsewhere to clear recovery cache, I think I found an easier answer. For me, all I did was:
    1 - press the down-volume key until it was on vibrate
    2 - press the down-volume key one more time to activate the "Alarms Only" mode (a new feature in Marshmallow)
    This step seems to "un-confuse" the system, putting into a state it knows how to deal with
    3 - press the volume key yet one more time to bring up the alarms only view a press "end now" button.
    (This time it works ... whereas the "total silence" end now did not work)
    You system should now be ready to use. Turn volume up/down and turn on/off the "do-not-disturb" settings as you see fit!
     

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