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General Droid Turbo 2 Reference and Tips

Discussion in 'Android Devices' started by Thom, Nov 1, 2015.

  1. Thom

    Thom  
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    Droid Turbo 2 – Releases

    25.226.5 - OTA Update - 2017.11.17

    DROID TURBO 2 - Phone name
    7.0 - Android version
    October 1, 2017 - Android security patch level
    I15.MOT.XT1585.0 - Configuration version
    M8994_13206.84.03.45R KINZIE_VZW_CUST - Baseband version
    3.10.84-perf-gb6f0ed2
    hudsoncm@ilclbld30 #1
    Fri Oct 6 03:04:58 CDT 2017 - Kernel version
    25.226.5.kinzie_verizon.verizon.en.US - System version
    NCK25.118-10.5 - Build number

    25.216.2 - OTA Update - 2017.08.07

    DROID TURBO 2 - Phone name
    7.0 - Android version
    July 1, 2017 - Android security patch level
    I15.MOT.XT1585.0 - Configuration version
    M8994_13206.84.03.45R KINZIE_VZW_CUST - Baseband version
    3.10.84-perf-g6a5a417
    hudsoncm@ilclbld27 #1
    Wed Jul 12 04:34:03 CDT 2017 - Kernel version
    25.216.2.kinzie_verizon.verizon.en.US - System version
    NCK25.118-10.2 - Build number

    25.201.6 - OTA Update - 2017.06.06

    DROID TURBO 2 - Phone name
    7.0 - Android version
    May 1, 2017 - Android security patch level
    I15.MOT.XT1585.0 - Configuration version
    M8994_13206.84.03.43R KINZIE_VZW_CUST - Baseband version
    3.10.84-perf-g9664ee4
    hudsoncm@ilclbld32 #1
    Mon May 15 03:25:33 CDT 2017 - Kernel version
    25.201.6.kinzie_verizon.verizon.en.US - System version
    NCK25.118-10-6 - Build number

    25.11.10 - OTA Update - 2017.02.25
    DROID TURBO 2 - Phone name
    7.0 - Android version
    December 1, 2016 - Android security patch level
    I15.MOT.XT1585.0 - Configuration version
    M8994_13206.84.03.43R KINZIE_VZW_CUST - Baseband version
    3.10.84-perf-gab65cb4
    hudsoncm@ilclbld30 #1
    Mon Jan 23 17:01:56 CST 2017 - Kernel version
    25.11.10.kinzie_verizon.verizon.en.US - System version
    NCK25.118-10 - Build number

    24.31.22 - OTA Update - 2016.10.24

    DROID TURBO 2 - Phone name
    6.0.1 - Android version
    September 1, 2016 - Android security patch level
    I15.MOT.XT1585.0 - Configuration version
    M8994_131025.50.03.34R KINZIE_VZW_CUST - Baseband version
    3.10.84-perf-gabde09e
    hudsoncm@ilclbld29 #1
    Sat Sep 17 10:08:37 CDT 2016 - Kernel version
    24.31.22.kinzie_verizon.verizon.en.US - System version
    MCK24.183-22 - Build number

    24.14.16 - OTA Update - 2016.07.01
    DROID TURBO 2 - Phone name
    6.0 - Android version
    May 1, 2016 - Android security patch level
    L14.MOT.XT1585.0 - Configuration version
    M8994_1255339.41.01.94.01R KINZIE_VZW_CUST - Baseband version
    3.10.84-perf-g4efa46e
    hudsoncm@ilclbld85 #1
    Tue Jun 21 12:05:08 CDT 2016 - Kernel version
    24.14.16.kinzie_verizon.verizon.en.US - System version
    MCK24.78-13.16 - Build number

    24.14.12 - OTA Update - 2016.04.22
    DROID TURBO 2 - Phone name
    6.0 - Android version
    March 1, 2016 - Android security patch level
    L14.MOT.XT1585.0 - Configuration version
    M8994_1255339.41.01.94.01R KINZIE_VZW_CUST - Baseband version
    3.10.84-perf-g41d2efe-00003-g1ae05e8
    hudsoncm@ilclbld85 #1
    Wed Mar 30 14:23:41 CDT 2016 - Kernel version
    24.14.12.kinzie_verizon.verizon.en.US - System version
    MCK24.78-13.12 - Build number

    24.14.11 - OTA Update - 2016.03.08
    DROID TURBO 2 - Phone name
    6.0 - Android version
    March 1, 2016 - Android security patch level
    L14.MOT.XT1585.0 - Configuration version
    M8994_1255339.41.01.94.01R KINZIE_VZW_CUST - Baseband version
    3.10.84-perf-g4c5ed40
    hudsoncm@ilclbld85 #1
    Wed Mar 2 11:26:17 CST 2016 - Kernel version
    24.14.11.kinzie_verizon.verizon.en.US - System version
    MCK24.78-13.11 - Build number

    23.31.24 - OTA Update - 2016.03.08
    DROID TURBO 2 - Phone name
    5.1.1 - Android version
    March 1, 2016 - Android security patch level
    L14.MOT.XT1585.0 - Configuration version
    M8994_1255313.12.01.71.04R KINZIE_VZW_CUST - Baseband version
    3.10.49-perf-ge851b65
    hudsoncm@ilclbld79 #1
    Tue Oct 27 16:48:39 CDT 2015 - Kernel version
    23.31.24.kinzie_verizon.verizon.en.US - System version
    LCK23.130-24 - Build number

    24.11.13 - Employee Edition - 2015.12.13

    DROID TURBO 2 - Phone name
    6.0 - Android version
    December 1, 2015 – Android security patch level
    24.11.13.US - System version
    XT1585.0 – Configuration version

    23.31.23 - Initial Release - 2015.10.29
    DROID TURBO 2 - Phone name
    5.1.1 - Android version
    L14.MOT.XT1585.0 - Configuration version
    M8994_1255313.12.01.71.04R KINZIE_VZW_CUST - Baseband version
    3.10.49-perf-ge851b65
    hudsoncm@ilclbld94 #1
    Mon Sep 21 19:19:39 CDT 2015 - Kernel version
    23.31.23.kinzie_verizon.verizon.en.US - System version
    LCK23.130-23 - Build number

    ... Thom
     

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    #1 Thom, Nov 1, 2015
    Last edited: Nov 17, 2017
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  2. Thom

    Thom  
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    Droid Turbo2 - Android 5.1.1 - 23.31.23- was released and information is available at ...

    User's Guide - overall information from Motorola and Verizon
    Change Log - n/a
    Releases - About Phone descriptions for all Lollipop releases.
    Wipe Cache Partition - instructions - power off
    Factory Data Reset - instructions - power on and power off

    ... Thom
     
    #2 Thom, Nov 1, 2015
    Last edited: Nov 9, 2015
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  3. Thom

    Thom  
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    Droid Turbo 2 - Factory Data Reset

    Nougat (7.x) - Power Off
    Marshmallow (6.x) - Power Off

    • Ensure the device is powered off.
    • Press and hold Power and Volume Down until menu appears.
    • Release the Power and Volume Down buttons.
    • Select Recovery mode (Volume buttons to scroll through options and Power button to select).
    • From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
    • Release the Power button.
    • Select Wipe data/factory reset (Volume buttons to highlight and Power button to select).
    • When ... Wipe all user data? THIS CAN NOT BE UNDONE! ... is displayed select one of the following ...
      • Userdata only
      • Userdata + personalized content
    • When done ... Reboot system now will be highlighted (Power button to select).
    Nougat (7.x) - Power On
    Marshmallow (6.x) - Power On

    • TBD
    Lollipop (5.x) - Power Off
    • Ensure the device is powered off.
    • Press and hold Power and Volume Down until menu appears,
    • Release the Power and Volume Down buttons.
    • Select Recovery mode (Volume buttons to scroll through options and Power button to select).
    • From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
    • Release the Power button.
    • Select Wipe data/factory reset (Volume buttons to highlight and Power button to select).
    • Select Yes -- delete all user data.
    • When done reboot system now will be highlighted (Power button to select).
    Lollipop (5.x) - Power On
    • System Settings Personal Backup & Reset Factory Data Reset
    • Tap Reset phone.
    • If presented, enter the current unlock pattern, PIN or password.
    • Tap Erase everything (allow several minutes for the factory data reset and reboot processes to complete).
    • Select reboot system now (allow several minutes for the reboot process to complete).
    ... Thom
     
    #3 Thom, Nov 8, 2015
    Last edited: Jul 28, 2017
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  4. Thom

    Thom  
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    Droid Turbo 2 - Wipe Cache Partition

    Nougat (7.x) - Power Off
    Marshmallow (6.x) - Power Off

    • Ensure the device is powered off.
    • Press and hold Power and Volume Down until menu appears.
    • Release Power and Volume Down buttons.
    • Select Recovery mode (Volume buttons to scroll through options and Power button to select).
    • From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
    • Select wipe cache partition (volume buttons to highlight and Power button to select).
    • From the "Wipe cache" screen select yes,
    • When done reboot system now will be highlighted (Power button to select
    Nougat (7.x) - Power On
    Marshmallow (6.x) - Power On

    • TBD
    Lollipop (5.x) - Power Off
    • Ensure the device is powered off.
    • Press and hold Power and Volume Down until menu appears
    • Release Power and Volume Down buttons.
    • Select Recovery mode (Volume buttons to scroll through options and Power button to select).
    • From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
    • Select wipe cache partition (volume buttons to highlight and Power button to select).
    • When done reboot system now will be highlighted (Power button to select).
    Lollipop (5.x) - Power On
    • TBD
    ... Thom
     
    #4 Thom, Nov 9, 2015
    Last edited: Jul 28, 2017
  5. Thom

    Thom  
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    Details posted for ... Marshmallow on Turbo 2 ...

    24.14.11 - OTA Update - 2016.03.08 (2 of 2)
    23.31.24 - OTA Update - 2016.03.08 (1 of 2)

    Note that 24.14.11 is a 1.2GB download (yes GB).

    ... Thom
     
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  6. Thom

    Thom  
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    Droid Turbo 2 - Battery Reporting

    If your battery does not seem to reporting correct levels ...

    Press and hold the power button until the screen goes dark.
    Release the power button.
    The Turbo 2 automatically reboots.
    This will clear the battery table so there's fresh data.
    Connect the Turbo 2 to the charger that came with it.
    Allow it to charge overnight.​

    ... Thom
     
  7. beowulf7

    beowulf7 Android Enthusiast
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    I tried to follow these instructions. But after I get to the 2nd bullet, when I try to do the 3rd bullet, my phone automatically boots up. I let go the power button and volume down buttons at the same time in order to do the 3rd bullet. Or do I need to somehow use a 3rd hand to use volume up to select recovery mode? TIA.

    Marshmallow (6.x) - Power Off

    • Ensure the device is powered off.
    • Press and hold Power and Volume Down until menu appears
    • Select Recovery mode (Volume buttons to scroll through options and Power button to select).
    • From the "No command" screen, press and hold the Power button then press and release the Volume Up button to display the menu options.
    • Select wipe cache partition (volume buttons to highlight and Power button to select).
    • From the "Wipe cache" screen select yes,
    • When done reboot system now will be highlighted (Power button to select
     
    #7 beowulf7, Mar 11, 2016
    Last edited by a moderator: Mar 11, 2016
  8. doogald

    doogald Extreme Android User
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    On Motorola's cache clear instruction page, they don't mention volume up at all. Interesting that the Marshmallow instructions Thom shows are different - where did those come from?

    https://motorola-global-portal.cust...prod_answer_detail/a_id/108278/p/30,6720,9583



    In my experience with functions like this, you release the power and volume button together when the device turns on. Then click volume down (not hold) until it highlights "Recovery", then click power.
     
  9. Thom

    Thom  
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    See the added line in the original I posted. Sorry ... I thought it was clear.

    The answr is that this came from me and it is what I do ... and I do it every Saturday.

    ... Thom
     
    #9 Thom, Mar 11, 2016
    Last edited: Mar 11, 2016
  10. beowulf7

    beowulf7 Android Enthusiast
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    Thanks, that worked. It is a bit complicated, but I guess after you do it a few times, you'll memorize the procedure. BTW, you have a typo for "Volume" in the new red bullet.

    After I wiped the cache and rebooted my phone, the AppMgr Pro III app I have still shows a lot of uncleared cache, so I'm guessing it no longer works at not only clearing cache but displaying cache, since the 5.1.1 to 6.0 update.
     
  11. doogald

    doogald Extreme Android User
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    Different cache. Application cache is stored in a different place from the cache partition, which stores mostly log files, temp files, and unapplied ota downloads. (Yes, it's confusing.)
     
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  12. Thom

    Thom  
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    Details posted for ... Marshmallow on Turbo 2 ...

    24.14.12 - OTA Update - 2016.04.22

    ... Thom
     
  13. Thom

    Thom  
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    Droid Turbo 2 - Safe Mode

    You can enter Safe Mode when powered on or powered off.

    When powered on ...
    Press Power button.
    When Power Off dialog appears ... long tap dialog
    When Reboot to safe mode dialog appears ... tap OK

    When powered off ...
    Press Power button for a few seconds.
    When phone vibrates press and hold Volume Down
    When Safe Mode appears on the lower left corner of the screen release the Volume Down button.

    ... Thom
     
    #13 Thom, Apr 24, 2016
    Last edited: Apr 25, 2016
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  14. Thom

    Thom  
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  15. Thom

    Thom  
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  16. Thom

    Thom  
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    This thread is no longer pinned.

    ... Thom
     
    #16 Thom, Jan 19, 2017
    Last edited: Feb 23, 2017
  17. Thom

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  18. Thom

    Thom  
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  19. Thom

    Thom  
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    #19 Thom, Sep 7, 2017
    Last edited: Sep 7, 2017
  20. Thom

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