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droid turbo issues, need help

Discussion in 'Android Devices' started by scotty1980, Oct 9, 2018.

  1. scotty1980

    scotty1980 Lurker
    Thread Starter

    My friends phone phone is dying on her. it is a droid turbo, apps and other things keep deleting themselves, Google play had been deleted so anything associated won't work and it won't let me reinstall it, she cannot access her text messages or use her phone part to call. does anyone have any suggestions? she needs this fixed asap. thanks
     

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  2. mikedt

    mikedt 你好

    Has the phone been rooted and modified at all? Because usually root is required to actually delete Google Play, as it's a system app. To fix, sounds like the firmware needs to be re-flashed with an original Moto Droid Turbo 2 ROM.
     
  3. scotty1980

    scotty1980 Lurker
    Thread Starter

    no it has not been rooted. don't know why it would lose other apps and not be able to access text messages
     
  4. Dannydet likes this.
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