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General Droid Turbo Reference and Tips

Discussion in 'Android Devices' started by Thom, Nov 3, 2014.

  1. Thom

    Thom  
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    Droid Turbo – Releases

    24.91.5 - OTA - 2017.03.11
    DROID TURBO - Model number
    6.0.1 - Android version
    January 1, 2017 - Android security patch level
    I15.MOT.XT1254.0 - Configuration version
    MDM9625_41.51.07.22.04R QUARK_CUST - Baseband version
    3.10.40-perf-g1577812
    hudsoncm@ilclbld33 #1
    Mon Jan 30 08:46:52 CST 2017 - Kernel version
    24.91.5.quark_verizon.verizon.en.US vzw - System version
    MCG24.251-5-5 - Build number



    24.81.5 - 2017.01.nn
    24.81.5.quark_verizon.verizon.en.US - System version
    September 1, 2016 - Android security patch level
    DROID TURBO - Model number
    6.0.1 - Android version
    I15.MOT.XT1254.0 - Configuration version
    MDM9625_41.51.07.22.02R QUARK_CUST - Baseband version
    3.10.40-perf-gcd46769
    hudsoncm@ilclbld32 #1
    Thu Nov 3 16:34:02 CDT 2016 - Kernel version
    MCG24.251-5 - Build number



    23.21.49 - 2016.05.11
    23.21.49.quark_verizon.verizon.en.US.vzw - System version
    2016-04-01 - Android security patch level
    DROID TURBO - Model number
    5.1 - Android version
    F14.MOT.XT1254.0 - Configuration version
    MDM9625_1040651.11.05.16.03R QUARK_CUST - Baseband version
    3.10.40-perf-g1e2ae8d
    hudsond@ilclbld26 #1
    Thu May 5 09:23:30 CDT 2016 - Kernel version
    Thu May 5 09:15:28 CDT 2016 - Build date
    SU4TL.49 - Build number



    23.21.44 - OTA - 2015.10.10
    DROID TURBO - Model number
    XT1254 - Hardware SKU
    5.1 - Android version
    F14.MOT.XT1254.0 - Configuration version
    MDM9625_104651.11.05.16.01R QUARK_CUST - Baseband version
    3.10.40-perf-g90ddf4a
    hudsoncm@ilclbld79 #1
    Tue Sep 1 22:50:23 CDT 2015 - Kernel version
    23.11.39.quark_verizon.verizon.en.US vzw - System version
    SU4TL-44 - Build number
    Tue Sep 1 22:44:14 CDT 2015 - Build date



    23.11.39 - OTA - 2015.07.27
    DROID TURBO - Model number
    XT1254 - Hardware SKU
    5.1 - Android version
    F14.MOT.XT1254.0 - Configuration version
    MDM9625_104651.11.05.16.01R QUARK_CUST - Baseband version
    3.10.40-perf-ga0ad644
    hudsoncm@ilclbld96 #1
    Fri Jul 10 02:35:55 CDT 2015 - Kernel version
    23.11.39.quark_verizon.verizon.en.US vzw - System version
    SU3TL-39 - Build number
    Fri Jul 10 02:25:57 CDT 2015 - Build date



    23.11.38 - OTA - 2015.07.01
    DROID TURBO - Model number
    XT1254 - Hardware SKU
    5.1 - Android version
    F14.MOT.XT1254.0 - Configuration version
    MDM9625_104651.11.05.16R QUARK_CUST - Baseband version
    3.10.40-perf-ga0ad644
    hudsoncm@ilclbld98 #1
    Mon Jun 22 19:23:04 CDT 2015 - Kernel version
    23.11.38.quark_verizon.verizon.en.US vzw - System version
    SU3TL-38 - Build number
    Mon Jun 22 19:16:32 CDT 2015 - Build date



    21.44.12 - OTA - 2015.03.06
    21.44.12.quark_verizon.verizon.en.US - System version
    DROID TURBO - Model number
    Motorola Mobile Computing System - System information
    4.4.4 - Android version
    MDM9625_104351.17.02.71.13R, QUARK_CUST - Baseband version
    3.10.40-perf-g9df477d
    hdsplat@ca101lnxdroid72 #1
    Fri Feb 6 15:33:41 PST 2015 - Kernel version
    Fri Feb 6 15:27:15 PST 2015 - Build date
    SU2-12 - Build number



    21.44.8 - OTA - 2014.12.16
    21.44.8.quark_verizon.verizon.en.US - System version
    DROID TURBO - Model number
    Motorola Mobile Computing System - System information
    4.4.4 - Android version
    MDM9625_104344.184.02.71.04R, QUARK_CUST - Baseband version
    3.10.40-perf-ged02eee
    hdsplat@ca101lnxdroid72 #1
    Thu Nov 20 23:22:43 PST 2014 - Kernel version
    Thu Nov 20 23:16:37 PST 2014 - Build date
    KDF21.196-8 - Build number



    21.21.15 - OTA - 2014.10.30
    21.21.15.quark_verizon.verizon.en.US - System version
    DROID TURBO - Model number
    Motorola Mobile Computing System - System information
    4.4.4 - Android version
    MDM9625_104037.10.02.47.01R, QUARK_CUST - Baseband version
    3.10.40-perf-g2df68ea-00001-g49a9c7a
    hdsplat@ca101lnxdroid72 #1
    Tue Oct 7 18:04:51 PDT 2014 - Kernel version
    Tue Oct 7 17:50:06 PDT 2014 - Build date
    KDF21.128-15 - Build number



    21.21.12 - Initial Release
    21.21.12.quark_verizon.verizon.en.US - System version
    DROID TURBO - Model number
    Motorola Mobile Computing System - System information
    4.4.4 - Android version
    MDM9625_104037.10.02.47R, QUARK_CUST - Baseband version
    3.10.40-perf-g8b90c23
    hdsplat@ca101lnxdroid72 #1
    Wed Sep 24 16:24:20 PDT 2014 - Kernel version
    Web Sep 24 16:17:46 PDT 2014 - Build date
    KDF21.128-12 - Build number



    ... Thom
     

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    #1 Thom, Nov 3, 2014
    Last edited: Mar 12, 2017
  2. currentdroiduser

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    do u know if an when they may get android 5.0 or lollypop? and if so when will the turbo have power save mode
     
  3. doogald

    doogald Extreme Android User
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    It is definitely getting Lollipop but Motorola and Verizon have not committed to timing or features yet.
     
  4. Thom

    Thom  
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    I spent a long time on hold with Verizon and Motorola today ...

    The purpose of the 21.21.15 upgrade was for ...

    IMS registration improvement
    VoLTE (Voice over LTE) activation

    It was intended to be the "released version" of the system on the Droid Turbo.

    ... Thom
     
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  5. -=Jeff=-

    -=Jeff=- Android Expert
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    I don't think I have VoLTE but my phone has 21.21.15
     
  6. Thom

    Thom  
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    She told me the change in the Turbo was for that purpose.

    Looking at the Verizon website it does not list the Turbo as a supported HD device (yet).

    There was a lag when they turned the Maxx on to VoLTE ... perhaps that is being repeated with the Turbo.

    ... Thom
     
  7. -=Jeff=-

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    Yep.. I called when I notice no voice and data at the same time.. They said I needed Advanced 1.0 which give VoLTE, then after getting off the call I got a text saying they will push an update later, so I assume the 21.21.15 is part way there but not complete
     
  8. dukenilnil

    dukenilnil Member
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    Saw on a comment on another Android website that another minor update is rolling out to the Turbo that improves camera response and battery. Anyone confirm? I don't have one
     
  9. coulterjosh

    coulterjosh Well-Known Member
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    i havent heard anyhting in regards to another update
     
  10. Thom

    Thom  
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    Droid Turbo – Wipe Cache Partition

    Wipe Cache Partition will remove any temporary files that may be causing the problem, but will not delete your files or settings.


    Lollipop

    1. Ensure the device is powered off and unplugged.
    2. Press and hold the Volume Down button and Power button (located on the right edge of the device) for approximately 3 seconds then release.
    3. From the "Boot Mode Selection Menu" screen, select Recovery.
    (Use Volume Down button to scroll through the menu options and Volume Up button to select.)
    4. From the "No Command" screen (Android figure lying on his back), press and hold the Power button then press and release the Volume Up button to display the menu options.
    5. Select wipe cache partition.
    (Use Volume buttons to highlight and Power button to select.)
    (Allow at least 7 to 10 minutes for the process to complete.)
    6. When complete Reboot system now will be highlighted, press Power button to select it.


    Kit Kat

    1. With the phone powered off press the Volume Down and Power buttons.
    2. The device will display screen with an arrow at the top pointing at the Power button..
    3. Use the Volume Down and Volume Up buttons to select Recovery mode and Power button to select.
    4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark)
    5. Press and hold Volume Up button for 10-15 seconds. While still holding the Volume Up button tap and release the Power button.
    6. The device will display additional menu options (Text will appear in blue).
    7. Use Volume Down button to scroll to wipe cache partitionand the Power button to select this option
    8. The device will then perform the partition wipe (It will run for over at least 7 to 10 minutes and you need to just let it run to completion.)
    9. The device will reboot and start the normal power up sequence


    ... Thom
     
    #10 Thom, Nov 24, 2014
    Last edited: Jul 22, 2015
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  11. Thom

    Thom  
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    Droid Turbo – Factory Data Reset

    Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted.

    Lollipop - reset when powered on ...

    TBD

    Lollipop - reset when powered off ...

    1. Ensure the device is powered off and unplugged.
    2. Press and hold the Volume Down button and Power button (located on the right edge of the device) for approximately 3 seconds then release.
    3. From the "Boot Mode Selection Menu" screen, select Recovery.
    (Use Volume Down button to scroll through the menu options and Volume Up button to select.)
    4. From the "No Command" screen (Android figure lying on his back), press and hold the Power button then press and release the Volume Up button to display the menu options.
    5. Select wipe data/factory reset.
    (Use Volume buttons to highlight and Power button to select.)


    Kit Kat - reset when powered on ...

    1. Go to Settings | Backup & reset
    2. Select Factory Data Reset
    3. Select Reset Phone


    Kit Kat - reset when powered off ...

    1. With the phone powered off press the Volume Down and Power buttons.
    2. The device will display screen with an arrow at the top pointing at the Power button..
    3. Use the Volume Down and Volume Up buttons to select Recovery mode and Power button to select.
    4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark)
    5. Press and hold Volume Up button for 10-15 seconds. While still holding the Volume Up button tap and release the Power button.
    6. The device will display additional menu options (Text will appear in blue).
    7. Use Volume Down button to highlight wipe data/factory reset and Power button to select option.


    ... Thom
     
    #11 Thom, Nov 24, 2014
    Last edited: Jul 1, 2015
  12. Thom

    Thom  
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    Safe Mode will disable all apps that you added without uninstalling them. This can help zero in on unexplained problems.

    To put the Turbo into Safe Mode ...

    With the power on ... press the Power key.
    When the dialog appears long press on Power off
    When the dialog appears press OK

    It will reboot into Safe Mode

    To return to normal ... reboot (power off/power on).

    ... Thom
     
  13. Thom

    Thom  
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    Safe Mode will disable all apps that you added without uninstalling them. This can help zero in on unexplained problems.

    To put the Turbo into Safe Mode ...

    With the poser on
    Press the Power key.
    When the dialog appears long press on Power off
    When the dialog appears press OK

    It will reboot into Safe Mode

    To return to normal ... reboot (power off/power on).

    ... Thom
     
  14. Thom

    Thom  
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    @ralphlexie098 had his phone attacked by his dog destroying the screen. He wanted to send it in for replacement but had ho way to do a Factory Data Reset with the destroyed screen. He used Android Device Manager to remotely request the Factory Data Reset and it solved his problem.

    Before you can use Android Device Manager, you have to enable it on your Droid Turbo and associate your Droid Turbo with your Google account. I recommend that you do this as your first project after associating your Google account with your Droid Turbo.

    To turn on Android Device Manager on your Droid Turbo ...
    • Open the App drawer and select Google Settings
    • Select Security
    • Under Android Device Manager ...
      • Check Remotely locate this device
      • Check Allow remote lock and erase
    ... Thom
     
    #14 Thom, Nov 27, 2014
    Last edited: Nov 29, 2014
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  15. Thom

    Thom  
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    #15 Thom, Dec 16, 2014
    Last edited: Dec 16, 2014
  16. Thom

    Thom  
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    With 21.44.8 installed ... go to ... Settings | Advanced Calling to turned it on. This will allow you to use data while making a call (among other things).

    ... Thom
     
  17. Thom

    Thom  
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    System version 21.44.12 added to ... Message 1 here ... also see ... Release Notes at Motorola.

    It is interesting that the build occurred on 2015.02.06 and it was released on 2015.03.06.

    ... Thom
     
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  18. doogald

    doogald Extreme Android User
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    That's funny - I just looked at moto's site to see if they had posted this a few hours ago and it still wasn't there.

    Motorola always has more detailed changelogs than verizon but they always seem to lag a few weeks, as you noted.
     
  19. Thom

    Thom  
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    Droid Turbo - Android 5.1 (Lollipop) - 23.11.38 - was released and information is available at ...

    Change Log – changes made Kit Kat to Lollipop.
    Releases – About Phone descriptions for all Lollipop and Kit Kat releases.
    Wipe Cache Partition – instructions for Lollipop and Kit Kat.
    Factory Data Reset – instructions for Lollipop and Kit Kat.

    ... Thom
     
    #19 Thom, Jul 1, 2015
    Last edited: Jul 10, 2015
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  20. budfox66

    budfox66 Well-Known Member
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    Good info here!
     
  21. Thom

    Thom  
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    Droid Turbo - Android 5.1 (Lollipop) - 23.11.39 - was released and information is available at ...

    Change Log – changes made Kit Kat to Lollipop (unchanged from 23.11.38 change log).
    Releases – About Phone descriptions for all Lollipop and Kit Kat releases.
    Wipe Cache Partition – instructions for Lollipop and Kit Kat.
    Factory Data Reset – instructions for Lollipop and Kit Kat.

    ... Thom
     
  22. Thom

    Thom  
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    Droid Turbo - Android 5.1 - 23.21.44 - was released and information is available at ...

    Change Log – changes made Kit Kat to Lollipop (unchanged from 23.11.38 change log).
    Releases – About Phone descriptions for all Lollipop and Kit Kat releases.
    Wipe Cache Partition – instructions for Lollipop and Kit Kat.
    Factory Data Reset – instructions for Lollipop and Kit Kat.

    ... Thom
     
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  23. Thom

    Thom  
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    Droid Turbo - Safe Mode

    You can enter Safe Mode when powered on or powered off.

    When powered on ...
    Press Power button.
    When Power Off dialog appears ... long tap dialog
    When Reboot to safe mode dialog appears ... tap OK

    When powered off ...
    Press Power button for a few seconds.
    When phone vibrates press and hold Volume Down
    When Safe Mode appears on the lower left corner of the screen release the Volume Down button.

    ... Thom
     
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  24. Thom

    Thom  
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  25. Thom

    Thom  
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