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Support Droid turbo will not turn back on after completely dying.

Discussion in 'Android Help' started by Android Question, Mar 18, 2016.

  1. Android Question

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    So last night my droid turbo which I have had for maybe almost 2 weeks completely died, as in no more battery life. So I went to charge it and it will not charge at all. It's been on 3 different chargers and they all will not charge it and I know it is not the chargers since me and my grandmother use them everyday. Can someone help? As I said before it died and shut off and now when it's on the charger there is only a green light on and will not charge at all. Thanks
     

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  2. Pugs1957

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    Sounds like you need a new battery
     
  3. mikedt

    mikedt 你好
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    If you've only had it two weeks, and I assume it's new, probably best to return it as faulty for exchange.
     
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  4. Pugs1957

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    I missed that. I really must learn how to read!
     
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  5. Jfalls63

    Jfalls63 Android Expert
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    Try leaving the phone turned off and on charge for several hours before you try turning it back on. Some devices need a minimum charge to power up and if phone ran completely flat that could be the issue.
     
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