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Droid Ultra

Discussion in 'Android Help' started by Android Question, Jan 3, 2014.

  1. Android Question

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    I have a brand new Droid Ultra from Verizon. I just received it today and took it out of the box. I pulled out the volume control and the sims card fell out. I thought I was putting it back in correctly but I guess it is in there wrong and how do I get it out of the phone? I can not put the volume control back on the phone. Please help.
     

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  2. Rukbat

    Rukbat Android Expert
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    Jan 16, 2012
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    Bring it into Verizon. If the volume control came out the phone is defective. (If they charge you even $1 for a new SIM they're robbing you. I always used to have plenty of spares, and I'd never charge a customer for one. After being out of business for years, I still have a small stack of them.)
     
    scary alien likes this.

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