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Droid won't stop rebooting.

Discussion in 'Android Devices' started by jcfolk, Jan 18, 2010.

  1. jcfolk

    jcfolk Member
    Thread Starter
    5

    Nov 12, 2009
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    About two hours ago, I noticed my Droid was hot in its case. I took it out and noticed that it was constantly rebooting on about a two minute cycle.

    Tried to boot it up in safe mode (successfully) but it still rebooted. I managed to keep it running long enough to uninstall an app I had loaded today, but still no luck.

    Constant reboot. Any help before I call VZW support?
     

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  2. Nicks88

    Nicks88 Well-Known Member
    53

    Nov 15, 2009
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    CCTV operator
    Dallas/Ft. Worth, TX by way of Long Island, NY
    Friend had the same problem and had to get a replacement.
     
  3. messenger13

    messenger13 Well-Known Member
    163

    Dec 8, 2009
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    Director of IT
    Cleveland, OH
    I had my first DROID for 24 hours. It rebooting about every 5 minutes whether it needed to or not. I've had my 2nd DROID now for about two months. It only reboots when I tell it to. ;)

    Take yours back, immediately.
     
  4. jcfolk

    jcfolk Member
    Thread Starter
    5

    Nov 12, 2009
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    Follow-up: Called VZW support, described the problem. Didn't really try to diagnose or fix the problem. They almost immediately told me to bring it in and get a replacement.

    BTW, I have had my Droid since the Monday after they came out.
     
  5. kmarker

    kmarker Member
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    Jan 14, 2010
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    This is happening to me also, do you have to pay to get a replacement and is it a new droid they give you?
     
  6. riffdex

    riffdex Well-Known Member
    68

    Jan 28, 2010
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    Thats a device malfunction and should be covered by the manufacturer's warranty (assuming you are still within that warranty period), you should be able to get a free replacement. Though you should unroot/unrom your phone first or they might check it and void your warranty. They probably give you a new one in a box and send ya out of that store.
     
    kmarker likes this.
  7. kmarker

    kmarker Member
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    Jan 14, 2010
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    Thanks alot, I never rooted my phone so that shouldn't be a problem.
     
  8. messenger13

    messenger13 Well-Known Member
    163

    Dec 8, 2009
    3,133
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    Director of IT
    Cleveland, OH
    You get a new unit within the first 30 days, after that, most likely a refurb.
     
  9. jcfolk

    jcfolk Member
    Thread Starter
    5

    Nov 12, 2009
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    Replacement for me was at no cost.

    I received a "certified like new" phone, not a new one.

    Have had no problems since.
     
  10. scmayfield

    scmayfield New Member
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    May 17, 2011
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    Mine continuously rebooted when it was turned on.
    I pulled the battery, held the power key and volume down.
    it started in a root screen.
    I then did every option on there to delete all the data, reroot, factory reset, and clear cache.
    It worked.
    I will let you all know if it starts again.
     

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