OK so i am new to droids and i got a droid bionic and i am learning a lot so a friend of mine comes to me and says "help my droid is not working!" she showed it to me and all i see is a screen that says:
bootloader
30.04

battery ok
ok to program
connect usb
data cable

i am not sure what to do but i tried to do the factory wipe and reset, it did nothing for me. Now i want to know how can i download ginger bread and install it back on her phone. It seems to me like she lost her OS. I asked her what did she do last and she told me "i did an update that the phone said i had available, i let it do the update and it showed up like this" not sure how true that is but i would like to fix it for her and learn about the droid OS.

 

that is correct no matter what i do it will not go passed that screen. I even tried the factory hard reset and still back to that screen. as far as i know its not rooted. that was one of the first things i asked her. She didnt even know what that meant.

 

thank you i will read up on it in a little while!