My Droid X has been sporadically dropping signal over the past month. Every now and then it goes to "No Signal" and stays stuck there until the phone is restarted (toggling airplane mode on and off doesn't do anything). Finally this morning, the phone showed No Signal again so I took it to the VZW store and showed it to them. They took a look at it, removed and battery and replaced it and it still showed No Signal! I asked them for a replacement but they said it would take 3 weeks. Then I said I wanted to return it without the restocking fee but they refused stating that they would have to do a hard reset first. So I let them and of course, it started working again (for now). Their excuse was that "an app was causing the issue". While that might be the case, I was not satisfied with the explanation since they never pinpointed which app was causing the issue. Finally the manager said that if I didn't install any apps and the issue arose again, they would waive the restocking fee since no replacements will be available for a while. My main point of concern is that Verizon seems to be taking the stance that any technical issue with the phone can immediately be blamed on an app. Clearly there is a radio issue with the phone that could be caused by any number of issues, not just an app malfunctioning. Even if it is an app, how am I supposed to know which app is causing the problem? Verizon told me to just "read the comments" to see whether anyone is having issues but it just doesn't sit right with me that a customer has to be so vigilant over an app marketplace that Verizon advertises heavily.