I am getting many, many dropped calls since I got this phone over three months ago. I called the first week I had it and was told the local tower was being upgraded. Fine, but I also had the problem while shopping 20 miles away. The local problem never got fixed. And, I have had the issue throughout the state, while travelling across country for four days, and now where I am travelling. I'm not talking about one or two dropped calls, I'm talking about the majority. In the last 24 hours 8 of 11 calls were dropped. Today's discussion with support was typical. I repeat the problem description yet again, they tell me they are checking local towers, I tell them it's not just a local problem, on and on we go. Support person says system is fine, must be my phone. What did tech support tell me yesterday? I say opposite of what you said. He says that's wrong, he will make a "warm connect" with tech support. Wait. Tech comes on line, acts like he knows nothing of the problem. Start from square one again. He says they are upgrading the local tower. Why do I have the problem everywhere? They are doing a system-wide upgrade. When will it be done? Can't say, should be Jan 5. Right. Can I move this phone to Straight Talk? Or some other carrier that actually works?