Well where should I start..I have had my white Evo 4g for about 2 months now and love it. Today I decided I would order a case before work, got to work, had to rearrange ice skates on the rack and ...phone falls out of my pocket from atop I would say a 7-8ft ladder resulting in this: Irony eh? Now, my touch screen still works flawlessly. The only problem I have with the phone is before a phone call when it vibrates to let you know you are connected the screen goes black but I can press the hold button to turn it back on... BUT after a phone call, the screen goes blank and I have to take out the battery to restart the phone. That is the only problem with the phone after the drop, everything else works as it did before. Now, I don't have TEP, I have the Best Buy insurance and well that was a bad Idea to get. I called them today and they said 30+days to send out my phone to fix or I can get a refurbished phone in a week. Are you kidding me? The advice I am asking is should I order a new LCD screen and replace it myself or say F**k you Best Buy and get TEP back and get it replaced my the Sprint repair shop by my house for free? Also, do you guys think my internals are damaged because of the drop? Thanks!