Help Dropping to 3G since KitKat

[rapidturtle]

I'm going from 1x to 3g a lot now. In the meantime, I'm paying them for their premium service. If I wanted data like this, I would have went with Sprint.

 

[Skipdawg]

Don't know if they are related but did that tape trick with the sim card and no more sim card issues. Knock on wood. But also since I have not noticed my DNA drop out of 4G either. Hoping this holds out till Xmas when I plan to upgrade.
But to be on the safe side got a plain (dumb) phone, LG Exalt just to have around to make calls if need be if the DNA craps out on me.

 

[Gato]

The bottom line is that more people need to contact HTC directly. I follow some HTC folk on Twitter. Some others are citing the issue. The more people that mention it publicly the faster it will get fixed.

 

[hilmar2k]

I chatted with HTC support a while back, and they escalated the issue. They called me yesterday for some further info. They don't seem all that interested in fixing it, as far as I can tell, though.

May 27th is only 11 days away.....

 

[Alec22]

Having the same issue on my DNA after upgrade. My phone will not connect to 4G at all. Tried a factory reset, but problem was not solved.

 

[miked333]

I've done several factory resets, rooted the phone, installed several different custom ROMS, installed an older version of the bootloader and nothing seems to fix the problem.

I finally installed an app that allows me to force the phone to use a 3G connection and that works perfectly. So in my case it's an issue specifically with 4G.

That app is here: https://play.google.com/store/apps/details?id=net.andirc.lteonfoff

Verizon is sending me a new SIM card. Not sure if that will help or not but it's worth a shot!

 

[CrackedLCD]

I'm just wondering if you folks are still experiencing problems dropping to 3G. Not too long after this thread was started I began having issues as well but only at home... A week later everything is back to normal but there's a new array of antennas up on the Verizon tower across the street... They added the hardware necessary for AWS which explains the wonky weak signals and lack of LTE at times.

I'm wondering if this was happening everywhere else and could explain the issues we've been having.

Sadly our phones don't support the AWS band so there's no way to see if it's been turned on locally or not.

 

[Unforgiven]

I've noticed a few times over the past two weeks that I have had 3G only. I'll have to check out the Moto X specs to see if mine supports AWS.

 

[hilmar2k]

I am still having the issue, but won't be for long.

 

[Skipdawg]

Getting worse here. Use to be only when I went down town. Past 3 mornings it was in 3G when I got up and stayed that way till about 10 AM.

 

[hilmar2k]

I'm not expecting a fix. Can't see HTC putting a lot of effort into this phone. Especially since it doesn't prevent the phone from functioning, just prevents it from functioning efficiently.

Hopefully the LG G3 launches sooner than later (being announced Tuesday). I've already determined that's my next phone, and with the 4G issues on the DNA, I'll be getting it on launch day.

 

[CrackedLCD]

Have any of you had the ability to check other Verizon phones to see if they are staying on 4G when the DNA is dropping back to 3G?

I lost LTE around 10:30 this evening and was able to check another phone... It said it was on 4G, but it was also on wifi and I didn't think to turn off wifi and check it more thoroughly.

 

[hilmar2k]

Have any of you had the ability to check other Verizon phones to see if they are staying on 4G when the DNA is dropping back to 3G?

I lost LTE around 10:30 this evening and was able to check another phone... It said it was on 4G, but it was also on wifi and I didn't think to turn off wifi and check it more thoroughly.

Yes, the DNA was the only one that dropped to 3G.

 

[Skipdawg]

My neighbor has the S4 and is on Verizon. I walked over to ask him if he was having 4G issues he said no. When I was in 3G with 2 bars he had 4G and 3 bars.

 

[hilmar2k]

Yup, KitKat ruined LTE on the DNA.

 

[Rxpert83]

Sounds like the radios got messed up somehow. That's really too bad, as there isn't much the end user can do for radios.

KitKat itself wouldn't change the signal, it was something the manufacturer did

 

[sreum]

Android 4.4.2 has issues with connectivity. No one has a fix other then Android once they decide to release 4.4.3. So until then best of luck.

 

[rapidturtle]

My wifes Galaxy shows 4G, and mine is 3G and 1X a lot, at my house. I can't believe they did this to a great phone.

 

[Skipdawg]

My wifes Galaxy shows 4G, and mine is 3G and 1X a lot, at my house. I can't believe they did this to a great phone.

Yea really. The DNA rocked just fine for over a year and after the updates all this crap. The Incredible stayed solid. I liked it so well I kept it two and a half years. The DNA is getting upgrade from as soon as the contract is up. And wondering if I want to do another HTC now.

My backup is a LG Exalt and that stays at 4 bars everywhere and is very very clear says my kid brother. So Maybe a LG smartphone for Christmas?