1. Are you ready for the Galaxy S20? Here is everything we know so far!

Dust or No Dust?

Discussion in 'Android Devices' started by faculak99, Nov 30, 2009.


Do you have a dust issue?

Poll closed Dec 7, 2009.
  1. I have dust on the early HTC version.

  2. I have dust on the 'with Google' version.

  3. I have NO dust on the early HTC version.

  4. I have NO dust on the 'with Google' version.

  1. pingcharlie

    pingcharlie Newbie

    Just 2 weeks old and I got dust on the left bottom corner (Google edition). Arghhh!

    1. Download the Forums for Android™ app!


  2. BlackedOut

    BlackedOut Member

    Tally one up for me on dust under the screen. Got my HERO December 28th. About a week later it has dust under the top right corner and bottom left corner. They need to fix this, it's just an annoyance.
  3. Greebe

    Greebe Lurker

    2 Hero's purchased 12/8 from BB, no dust
  4. aclark414

    aclark414 Well-Known Member

    3 weeks with Hero, no dust
  5. pmoreau

    pmoreau Newbie

    Do either of you guys that don't have dust ever keep your phone in your pocket? I seem to detect a trend that keeping it in your pocket is a major source of dust. I used to keep mine in my pocket and got dust. For that last 2 months I have been keeping it a case and have not noticed any increase in dust since then.
  6. pingcharlie

    pingcharlie Newbie

    I have a question for those who have taken the phone apart. Do you think that a possible fix could be to apply a very very thin layer (from one side to the other right below the glass) of clear silicone to divide and seal the buttons area from the glass area?

    Do you think this could work?
  7. jpaulson007

    jpaulson007 Lurker

    First Hero had dust after 3 days, swapped out for a new one.
  8. T Mac

    T Mac Well-Known Member

    I originally posted no dust, but I now have dust building up noticably under the lower left part of the screen. I keep my phone pocketed usually. Does anyone know if Best Buy will exchange this or will I have to try and disassemble the phone and clean it myself? If I do take it apart, I will look at some sealant to solve the problem.
  9. mrtimo

    mrtimo Well-Known Member

    2.5 weeks and dust.. seems to come from the top corners. "with Google" ..

    I bought the phone and contract online, whats the best way to get the phone replaced? Local Sprint Store? I think next time I will try to put the invisible shield over the gaps.

    Right now there is not a ton of dust, so its not a huge deal, but is is distracting and lame.
  10. sbutch6969

    sbutch6969 Newbie

    3 weeks "with Google" and no dust yet.....knocking on wood as I type. :)

    I do put my phone in my pocket coming and going from the office, but leave it on the desk during the day. Only in my pocket during transition - I try to minimize pocket time to avoid a Dust incident! so far it has worked.

    Still knockin.....
  11. NewShockerGuy

    NewShockerGuy Well-Known Member

    Been about a month and a half.

    Got dust.

    It gets in from the metal part of the bottom phone where it meets with the screen.

    Idiots who designed it this way.... But Looks like I will just take it apart and clean it.

  12. noidea`

    noidea` Newbie

    I've had my hero since day 1 (Oct 11th).
    I used to be able to suck the dust out, but now I can't any more.
    It's mainly in the upper right.
    Another person in my family has it in both the upper right and lower left.
  13. treborcj

    treborcj Android Enthusiast

    Dust is growing. I can now see it when using the phone. Ahhhhhh.
  14. Xandria

    Xandria Well-Known Member

    HTC / Google / Sprint: No dust... yet. I look at the screen very closely every day because I fear the dust!!
  15. noidea`

    noidea` Newbie

    Same. You should see the other Hero in my family. It's like a picture frame of dust all around the screen :rolleyes:
  16. acp

    acp Android Expert

    the "NO Dust" votes went up quite a bit since the last time I checked. weird

    it used to be about 50/50
  17. tazcollins

    tazcollins Well-Known Member

    Who's they?
  18. SamuraiBigEd

    SamuraiBigEd Under paid Sasquatch!

    Still no dust here, and I work in dusty, dirty conditions everyday.
  19. peck1524

    peck1524 Member

    Had dust but sent my phone back to HTC about two weeks ago, and as of now no dust.
  20. chuhsi

    chuhsi Well-Known Member

    google phone. had it for about three months. just noticed dust this weekend in the lower left corner.
  21. jbx2

    jbx2 Lurker

    No dust, but earphone jack is blocked off
    Sprint Hero/ Google
    Since Feb 2010
  22. revtime

    revtime Well-Known Member

    What day is it? Oh yeah, looks like 5 months now with no dust. Screen is clear as a bell, HA HA I crack myself up.

    Anyway, feel sorry for you all that seem to live in a dust bowl. I work in a warehouse and have my phone out alot and its bare with no dust.
  23. jeffreynothing43

    jeffreynothing43 Android Enthusiast

    i was wondering, has anyone found a way to block the headphone jack? wondering if this is a cause of the dust...
  24. jwpilly

    jwpilly Well-Known Member

    The first hero I had got a lot of dust in it very quickly. The second hero I got I have had now for 5 weeks and no dust. I keep it naked in my pocket all the time and when I pull the hero sometimes it will have dust and lint all over it, but no dust under the screen so far.
  25. itrackit

    itrackit Lurker

    purchased 2 heros, one google one not, the not one has dust lower left corner.

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

July 2009
Release Date

Share This Page