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E-Bay broke my phone and stole my money

Very long story, and my keyboard broke on my laptop 2 days ago. this all starts with me selling my S6 edge on E-Bay over a year ago. I got the $250 and promptly mailed it to the buyer. I get a complaint that the phone does not work. It did. I argue with E-Bay who always sides with the buyer. I have now to refund his money. I get the phone back and I can't say enough cuss words, not only did he jack up my phone, but I think he stole my IMEI!!! Im not sure but thats why I think he purposely bricked it. I could not use it so how would I know he stole it right? Clever scam they are pulling on there.(do not use ebay to sell phone). the only remedy I have left is #1 Fix the phone so I can do something with it besides get mad. #After I fix it, Attempt to hook it up and see if he stole the IMEI, and if so the I can file report, but I need it working to prove that. So i have attempted to flash about 15 different Firmwares. I even got Samsung not giving me the WROMG (YES I JUST COINED THAT) WROMG = The wrong ROM. Say that fast 10 times. I put a copy of my chat with them. I will put as much info except the IMEI s that is the ROOT of all evil in my story.

SM-G925T
Current binary : custom <that pi$$e$ me off
System status : custom
FRP : Off <thank my luck thats off at least or I would have BBQ it literally
Secure download : enabled
KNOX void : 1 (0x0500)
AP SWREV B:6 K:3 S:4
SW REV. CHECK FAIL. DEVICE : 6. BINARY : 3.


The phone will only go in the first splash screen, then loop again and again . I can only get download mode.
Nothing else. Can anyone help?

TRANSCRIPT OF YOUR RECENT CHAT SESSION ON 12/23/2020
Chatbot (12-23-2020 04:25:07 PM)
Hello! I'm Samsung's Virtual Assistant.

User (12-23-2020 04:25:25 PM)
Help me with my product or repair request
Chatbot (12-23-2020 04:25:26 PM)
Start by choosing the type of product you need help with.
User (12-23-2020 04:25:34 PM)
Phones
Chatbot (12-23-2020 04:25:35 PM)
Now type your question or select a button that explains the issue.
User (12-23-2020 04:26:32 PM)
technical support
Chatbot (12-23-2020 04:26:34 PM)
I’m sorry I didn’t understand. Please rephrase your question using a brief description of your concern. i.e. How do I create a Samsung Account?
User (12-23-2020 04:27:12 PM)
download firmware
Chatbot (12-23-2020 04:27:14 PM)
I’m sorry that didn’t work. Would you like to chat with a person?
User (12-23-2020 04:27:19 PM)
Yes
Chatbot (12-23-2020 04:27:20 PM)
Please select which mobile device you need help with.

User (12-23-2020 04:28:01 PM)
Galaxy S6
Chatbot (12-23-2020 04:28:02 PM)
I will be connecting you to a Samsung expert who can help. Samsung experts are a group of our most knowledgeable users.
Chatbot (12-23-2020 04:28:02 PM)
Before I connect you with a person, can you please share your first and last name?

User (12-23-2020 04:28:32 PM)
jason XXXXXXX
Chatbot (12-23-2020 04:28:33 PM)
Can you please share your email address?

User (12-23-2020 04:29:11 PM)
jXXXXXXXXXXXX
User (12-23-2020 04:29:49 PM)
hi
User (12-23-2020 04:30:34 PM)
my keyboard is broke so im typing slow
User (12-23-2020 04:31:37 PM)
ii have sm-g925t i need the firmwre for
User (12-23-2020 04:32:52 PM)
this is gonna take a sec for me to type this
User (12-23-2020 04:36:02 PM)
I have a samsung sm-g925t, I sold it on eBay, the jerk scaled me and stole the imei number I think. I got it back bricked. I need to see if he stole my imei and where I can down load the firmware
User (12-23-2020 04:36:18 PM)
scamed
User (12-23-2020 04:37:27 PM)
imei XXXXXXXXXXXXX
User (12-23-2020 04:38:23 PM)
he disputed it, got back his $
User (12-23-2020 04:38:54 PM)
phone is in bootloop
User (12-23-2020 04:39:20 PM)
imei XXXXXXXXXXXX
User (12-23-2020 04:40:18 PM)
im sorry its imei XXXXXXXXXXXX
User (12-23-2020 04:41:02 PM)
last 2 digits 87 not 47
User (12-23-2020 04:41:25 PM)
XXXXXXXXXXXXXXX
User (12-23-2020 04:41:41 PM)
keyboard
User (12-23-2020 04:43:36 PM)
i have odin and know how to flash the firmware
User (12-23-2020 04:43:51 PM)
yep
User (12-23-2020 04:44:43 PM)
no going to recovery, only download mode
User (12-23-2020 04:45:25 PM)
so the imei? d firmware?
User (12-23-2020 04:45:34 PM)
and
User (12-23-2020 04:46:42 PM)
is the imei still attached to my phone and where can i get the firmware?
User (12-23-2020 04:49:54 PM)
am i going to have to take the phone to tmobile after to see if he stole the imei?
User (12-23-2020 04:51:26 PM)
i just thought of that you really have no way of knowing, that tmobile would
User (12-23-2020 04:51:47 PM)
i think
User (12-23-2020 04:52:40 PM)
this has been a huge problem for almost year now
User (12-23-2020 04:53:08 PM)
never sell a phone on ebay
User (12-23-2020 04:54:38 PM)
i got burned twice, he got the money and possible imei
User (12-23-2020 04:56:05 PM)
its been while and i have gone several new phones since
User (12-23-2020 04:57:43 PM)
i sold the phone
User (12-23-2020 04:58:06 PM)
i got it back like this
User (12-23-2020 04:58:25 PM)
fu**ed up
User (12-23-2020 04:59:19 PM)
hey that link is chinese
User (12-23-2020 05:01:58 PM)
I told you he disputed the sale saying a perfectly fine phone was not, he mailed it back like this and got back his money, eBay sided with him. They always side with the buyer. I think he planed this all along to get a clean imei number. Nothing I can do till I get it to work. Then I can go to the police
User (12-23-2020 05:02:33 PM)
thus the firmwre
User (12-23-2020 05:03:57 PM)
My keyboard has a broken a n d and s key so I have to use the onscreen one with my mouse or text my Google voice number and copy and paste
User (12-23-2020 05:05:11 PM)
I found the copy and paste to work easier
User (12-23-2020 05:05:26 PM)
Well thanks have a good one
User (12-23-2020 05:05:46 PM)
you got me what i needed
User (12-23-2020 05:06:41 PM)
http://www.le.com/error/?msg=urlErr
User (12-23-2020 05:06:58 PM)
gettig error
User (12-23-2020 05:07:11 PM)
on url
User (12-23-2020 05:07:49 PM)
3:07 PM Message by Jay Fixincars: I'm getting a error on the URL you sent me, Wednesday, December 23 2020, 3:07 PM I'm getting a error on the URL you sent me
User (12-23-2020 05:08:41 PM)
it says this http://www.le.com/error/?msg=urlErr
User (12-23-2020 05:09:26 PM)
that link is not workig
User (12-23-2020 05:12:11 PM)
Can I navigate that site and find the firmware, and what is the the exact firmware I need like G925TUVS6FRA3 that's just an example of the number I need that is however a S6 edge rom
User (12-23-2020 05:13:46 PM)
i think there are like 50 different variants for that model
User (12-23-2020 05:14:04 PM)
of firmware
User (12-23-2020 05:15:45 PM)
so what is the firmware version i need?
User (12-23-2020 05:19:10 PM)
yes worked!!!!!!!
User (12-23-2020 05:20:42 PM)
bye thx
User (12-23-2020 05:22:11 PM)
:)
Chatbot (12-23-2020 05:22:12 PM)
Did the Samsung expert resolve your issue?

Chatbot (12-23-2020 05:22:12 PM)
Did the Samsung expert resolve your issue?

User (12-23-2020 05:22:19 PM)
Yes
Chatbot (12-23-2020 05:22:19 PM)
Glad you found the expert helpful.

Chatbot (12-23-2020 05:22:31 PM)
We at Samsung Care are here for you 24/7.


If you need additional help, ask me anytime.

==============================
WRONG ROM WROMG WROMG WROMG
 
I'm afraid that I only skimmed most of the Samsung chat - as you say, it's too long. But I think you got it working in the end.

I'm a little puzzled as to how you think getting the phone working again will tell you that the person "stole" your IMEI (which you can't steal, though you can copy - the only use for which is to get a blacklisted phone temporarily working again, and not, as internet myth alleges, to give magic control over another phone, though that would be pointless if the other phone doesn't work).

A simpler/less sinister implication might be that this twonk bought the phone to root it and install a custom ROM, messed it up, then used eBay's known bias to get their money back rather than put the effort in to fix their error.

I agree, I would neither buy nor sell a phone through eBay.
 
Last edited:
Upvote 0
I'm afraid that I only skimmed most of the Samsung chat - as you say, it's too long. But I think you got it working in the end.

I'm a little puzzled as to how you think getting the phone working again will tell you that the person "stole" your IMEI (which you can't steal, though you can copy - the only use for which is to get a blacklisted phone temporarily working again, and not, as internet myth alleges, to give magic control over another phone, though that would be pointless if the other phone doesn't work).

A simpler/less sinister implication might be that this twonk bought the phone to root it and install a custom ROM, messed it up, then used eBay's known bias to get their money back rather than put the effort in to fix their error.

I agree, I would neither buy nor sell a phone through eBay.
Because once it is working, I can go get it hooked up. The wireless companies will not let me know if the IMEI is being used they said privacy and security was the reason. Well if I get it working then hook it up, if someone else is using it, they obviously will tell me I cant hook it up. Could be the case as well, either way you got some help for me? Some sort of answer as how to fix it?
 
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