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E-mail response from HTC regarding 2.1

Discussion in 'Android Devices' started by BlazeD OnE, May 30, 2010.

  1. BlazeD OnE

    Thread Starter

    So I decided to e-mail HTC again.. This time telling them not to respond saying to soft or hard reset and that these are bugs in the 2.1 software and they need to be aware of them and need to do something for their customers!

    typical response, and after 4 "apologies" they claim to know all about these issues and are "promptly" working to resolve them. Heres the message.

    "Hello Andrew, Thank you for contacting HTC. I apologize about the delay in response to your E-mail I apologize for any inconvenience that this may cause you. I can certainly understand how frustrating this may be. We at HTC are aware of these issues and we are currently working on a solution to these issues. We apologize that you are experiencing unsatisfactory performance on your phone and will promptly get this issue resolved for you. I apologize for any inconveniences you may have experienced. I want to thank you for contacting HTC. In order to help improve our service I

    1. Download the Forums for Android™ app!


  2. SirEagle

    SirEagle Android Enthusiast

  3. BlazeD OnE

    Thread Starter

    Yes, the refurb. running 1.5... I've had many problems with 2.1... speaker craps out theres an echo when on the phone, soft keys lag 10-20 seconds to light up upon sleep. and the 50% time without signal which everyone has, but regardless shouldn't be there for an "official" release. I have 3-4 bars at all times with 1.5, and 1-2 with 2.1 and the signal reception is lower as I have switched back and forth between 2.1 and 1.5 5 times now comparing the differences. MY battery life lasted me 4 days on 1.5 and I get barely one day on 2.1.
  4. nathanirwin311

    nathanirwin311 Well-Known Member

  5. BlazeD OnE

    Thread Starter

    your dumb.
  6. EKG

    EKG Android Enthusiast

    Fixed it for you.
  7. nomarsgirl

    nomarsgirl Android Enthusiast

    Why didn't you ask about 2.2?
  8. nathanirwin311

    nathanirwin311 Well-Known Member

    Double burn! Maybe you should take it easy for a while.
  9. BlazeD OnE

    Thread Starter

    Nathin Irwin, what are u in high school still, does mommy make your lunches for you still. Honestly this is a site for HELPING people with there problems with their cell phones. would you Please grow up and post something useful, instead of ohh burn, double burn. Seriously you're like stealing candy from a baby fighting with someone who you've never met, over the internet. makes me laugh. go give mommy a kiss and get ready for school!
  10. rick311

    rick311 Android Enthusiast

    funny that this is the response you give someone to tell them to grow up.
    nathanirwin311 likes this.
  11. BlazeD OnE

    Thread Starter

    lol rick and nathin 311 what are you guys brothers.
  12. BlazeD OnE

    Thread Starter

    soemone should just close this thread, it;s amazing how fast a thread gets outta hand
  13. Frisco

    Frisco =Luceat Lux Vestra=

    You sure got that right; one post past your first and.. ka-bloowie.. junk thread, from what could have been a speculation thread on an upcoming "MR3" update or whatever.

    Anyway, thanks for sharing your communication with the HTC folks.
  14. BlazeD OnE

    Thread Starter

    Thanks, Frisco I appreciate it. You're one of the reasons I stay here at androidforums!
    Frisco likes this.
  15. nathanirwin311

    nathanirwin311 Well-Known Member

    Just calm down a little bit Blazed. I'm not attacking you. I actually said nothing about you. Just thought that it was funny that you were being corrected. Your grammar and your response to a joke are both pretty juvenile, but I won't hold that against you. Sorry to offend you. Can we call a truce? On a side note, I agree with you about the forum being a place to help people. If you read any of my other posts, I think that you will see that helping is what I usually do. So, sorry for the lapse in judgement to think that we could joke around a little bit.
  16. BlazeD OnE

    Thread Starter

    You call me juvenile then ask for a truce, make up your mind. Either way I don't care. I only made this thread to give some insight. I was unaware I was being graded on my grammar, and then be made fun of. Thanks though man you're doing a HUGE contribution to the site, keep up the good work ;-).
  17. nathanirwin311

    nathanirwin311 Well-Known Member

    Ok man. I apologize. Just let it go.
    Frisco and BlazeD OnE like this.
  18. BlazeD OnE

    Thread Starter

    I also apologize.
    nathanirwin311 likes this.
  19. Slugdoc

    Slugdoc Well-Known Member

    Awww. <sniff>
  20. moviemngr

    moviemngr Newbie

    but you have to admit there is some humor in saying to someone "your dumb" Made me chuckle at least.

    Thanks for contacting HTC though. Would be nice if they included leakers in the next "fix" ota
  21. Randino

    Randino Android Enthusiast

    get a room guys
  22. rick311

    rick311 Android Enthusiast

    im sorry too! :D
  23. alprazolam

    alprazolam Android Expert

    Can you feel the love tonight?
  24. BlazeD OnE

    Thread Starter

    Can't win with you people. this thread has been off-topic since the second post. C'mon guys, seriously? We even have Randino from the Incredible threads. "Get a room guys" you're too clever. Thank the Lord you're back here on the Eris threads, you're giving us such great info.!
  25. wilceaux

    wilceaux Member

    Actually, on many message boards, a lot of people respond with "your" intentionally, as a joke.

HTC Droid Eris Forum

The HTC Droid Eris release date was November 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7600 processor, and 1300mAh battery.

November 2009
Release Date

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