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E:unable to rename file /cache/update.zip: Cross-device link

Discussion in 'Android Lounge' started by Fredtt686, Mar 6, 2021.

  1. Fredtt686

    Fredtt686 Newbie
    Thread Starter

    The device is ASUS FonePad 7 ME175CG
    My computer can run in ubuntu and win7/win10
    Because the tablet can't update its firmware, I have to update it manually
    I downloaded some official update packages, rename it as "update.zip" and run "fastboot flash update update.zip"
    But... After sending the ota update file ,I got a error message: E:unable to rename file /cache/update.zip: Cross-device link
    I have no idea on this kind of issue..
     


    #1 Fredtt686, Mar 6, 2021
    Last edited: Mar 6, 2021

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    can you take a screenshot of the fastboot commands and post it here?
     
    MrJavi likes this.
  3. Fredtt686

    Fredtt686 Newbie
    Thread Starter

  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    sorry my linux is not very good......

    where are you getting the firmware update for your tablet? and why can't you update the device, the normal way? which files are you renaming?
     
    MrJavi likes this.
  5. Fredtt686

    Fredtt686 Newbie
    Thread Starter

    It's ok :) i can explain those commands:
    First, I erase the cache partition by fastboot
    Then, I flashed a update file from asus offical website.
    After I received a error message, I tried to rename the package to update.zip by mv command
    Next, I flashed again, same error.
    the last command is... "I'm yelling:("

    The firmware update is downloaded form the asus offical website, the correct version of this tablet(ME175CG_TW)
    And the normal way should be update from the "software update" built-in system app but it failed at connecting to the server. So I can only update it from fastboot I guess.
    I apologize for the mistake by calling it "me152cg", my fault :(
     
    MrJavi and ocnbrze like this.
  6. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    no i get it. i am just not very good at troubleshooting with linux.

    LOL i kind of figured that.

    sorry i can't troubleshoot with linux,

    but have you tried this?
    https://www.asus.com/us/support/FAQ/1009748
     
    MrJavi likes this.
  7. Fredtt686

    Fredtt686 Newbie
    Thread Starter

    Yeah... Already tried.
    Not working for me.

    And sorry for the long delay
     
    MrJavi and ocnbrze like this.
  8. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    just curious why it did not work for you?
     
    MrJavi likes this.
  9. Fredtt686

    Fredtt686 Newbie
    Thread Starter

    I guess it's because of the android version
    The only way might be flashing this...
     
    MrJavi likes this.
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