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Support Ear wont work

Discussion in 'Android Devices' started by TXMom, Feb 16, 2011.

  1. TXMom

    TXMom Newbie
    Thread Starter

    Help,

    I can not use my phone when it rings I have to put the person on speaker bc the headset won't work

    Any ideas?
     

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  2. 2manyPHONES

    2manyPHONES Android Expert

    This maybe a silly question but do you have a bluetooth headset linked to the phone?

    I ask because sometimes I place my headset in my pocket or purse and it will turn on and connect to my phone and I wont know it so when I go to answer the phone it answers through my headset and therefore I cant hear the person calling and either have to use speaker phone or if I notice that the headset button (opposite the speaker button) is lit up green then I press that which cancels the headset connection.

    If you dont have a bluetooth headset linked to the phone and its connected, then I have no clue. With this I would say exchange the phone.
     
  3. Jack45

    Jack45 Android Expert

    This may be another silly question, but did you mean headset or handset?
     
  4. TXMom

    TXMom Newbie
    Thread Starter


    Hello- No the bluetooth was not connected. I took it to the ATT store and they took the battery out and put it back in and it worked.
    lol
     
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