I am curious to know something, is the earpiece when someone call's you, where you hear from? That piece, is it removable with out damage or has anyone tried? I've babied my phone, & their's some aluminum stuck in their, plus it seem's loose. I don't want to get another one shipped to myself because, as I've heard, the first phone you're gaven is the original/authentic. The second & other's are just refurbished one's given to you. I don't want used/frefurbished ones. Someone reply I am curious to clean & atleast try to fix this aluminum stuck in their.