I bought an Incredible S about 3 weeks ago and am happy with the phone except sometimes the ear piece volume is so loud it hurts my ear to listen to a call, so much for private conversations. I have checked that my volume is set as low as possible. It will be like this for a while then go back to a more appropriate volume. I called HTC and they recommended resetting the phone, this seemed to help for a while but not permanent. Did a search and see one other person has mentioned this. I think I am going to put tape over the earpiece but was wondering if anyone else has had this issue and came up with a more technical solution.