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Support Easy Exchange ActiveSync Questions

Discussion in 'Android Devices' started by onyx00, Sep 24, 2010.

  1. onyx00

    onyx00 New Member
    Thread Starter
    5

    Jun 14, 2010
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    If I receive an e-mail notification via Exchange ActiveSync on my phone (Evo), but then I read it on my PC - the notification remains until I clear it on the phone, correct?

    It seems my Evo does not reconcile e-mails ready from my PC until I actually open the Exchange mail application on my Evo and then I see it go and synchronize and it updates the e-mail inbox view to show and accurate status of read/unread.

    I currently have the Evo set to synchronize as items arrive - could this be the issue?
     

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  2. jeremylobaugh

    jeremylobaugh Well-Known Member
    58

    Mar 4, 2010
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    Ericsson contractor for Sprint - Switch Technician
    Erie, PA, USA
    I have to be honest, and tell you that I really can't understand your post 100%, but I can tell you that when I open and email in Outlook (2010) or the web client, the read status of that item will update on my handset on the next send/receive cycle(every 15 minutes) even if I have not opened it on the handset. The mail server runs Exchange 2010.
     
  3. Cleetis

    Cleetis Member
    16

    Oct 7, 2010
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    I know what you are saying. I don't have your problem because i have my auto sync off. Only when I click on my exchange email does it go out and retreive my email. I have no problems with that. When I open an email on either my phone or on outlook, they sync with no problems. If i delete from my phone, it deletes in my outlook and visa versa... Are you using touchdown or anything like that? I don't. I have heard problems with that though...
     
  4. jeremylobaugh

    jeremylobaugh Well-Known Member
    58

    Mar 4, 2010
    109
    17
    58
    Ericsson contractor for Sprint - Switch Technician
    Erie, PA, USA
    I use the stock mail app, it does what I need :)
     
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