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Elephone E10 / Android 10 - cannot read files from SD card

Discussion in 'Android Devices' started by SofiiaS, Nov 29, 2020.

  1. SofiiaS

    SofiiaS Lurker
    Thread Starter

    Recently, I bought an Elephone E10 with pure Android 10. I did test it, and I had a problem. I don't know if this problem is model-related or if the precise phone I bought has an issue. When I try to use an SD card as portable storage, the phone is downloading each file that I try to work with. So, if I try to read a book, listen to music or watch any content, my phone first downloads it on its internal memory and after that open a new file. And if I try to open a book directly from an app, the app doesn't see SD card at all.
    I read before that it is better to use this mode for managing with the SD card on Android 10, since there are issues with the other option proposed. I searched on the forum and Googled about that mistake but I didn't find an answer so far...
     


    Jehovah21 likes this.

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    what card are you using? is this on all apps? or just your reading app? what reading app are you using?
     
  3. SofiiaS

    SofiiaS Lurker
    Thread Starter

    I am using Samsung SDHC UHS-1 Card on 32 Gb. I tried to open text files (.txt; .fb2; .epub; .doc) and music (.mp4 and .wav). And it do that with Alreader, Cool Reader for the text files and foobar2000 for music
     
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    is the card formatted?
     
  5. SofiiaS

    SofiiaS Lurker
    Thread Starter

    Yes, I formatted it before putting. It is FAT32. But also phone format it itself
     
    ocnbrze likes this.
  6. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    are you "opening" the files using the apps from your previous post? or are you using the apps to do it? you mentioned the apps did not see the sd card, how do you know this? does it not show the downloaded file? or do you get an error?
     
  7. SofiiaS

    SofiiaS Lurker
    Thread Starter

    When I open file from file manager, it download it on the phone and open a new, downloaded, file. When I am in the app and try to open a file, the app navigator doesn't show me SD card, only internal memory
     
  8. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    how are you downloading the files? thru the browser? if so what browser? in chrome you can designate where to download the files(internal or sd card). and i just tried alreader and you can get it to navigate to the sd card.....not sure why so it could also be the app.
     
  9. SofiiaS

    SofiiaS Lurker
    Thread Starter

    The problem is not that I download a file. But when I try to open existing file on my SD, the phone first copies it on internal storage and after that opens the new file
     
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