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Support Email App is screwing up... need help!

Discussion in 'Android Devices' started by jnicholscms, Aug 8, 2010.

  1. jnicholscms

    jnicholscms New Member
    Thread Starter
    5

    Aug 8, 2010
    1
    0
    5
    Every-time I open the email app on my Ally, it automatically backscreens.

    - I receive emails and notifications fine.
    - I can open said emails
    - But when the email is left open for 3-5 seconds it will automatically go back to the inbox screen
    - If left alone it will backscreen to the folders page
    - I f left alone it will backscreen to the Android homepage.
    - I have tried multiple times to delete and reenter the accounts
    - THis happens both with my hotmail and my work email (Outlook Exchange)
    - I have tried both soft and hard resets, but the issue always returns.

    Any thoughts or comments, or idea?

    Note: Gmail works fine...no issues, but I cannot sync my work account with gmail.
     

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  2. LladyYas

    LladyYas Member
    25

    Jun 22, 2010
    6
    0
    25
    Tech Support
    Western NY
    I have just started having the same thing happen to me. I added 2 work email accts (Employer & Company I'm Contracted with, both Exchange) and it started doing this. I removed the Contractor email acct, and my Hotmail acct, but it's still doing it.

    If anyone has thoughts or suggestions would be muchly appreciated!

    -Angie
     
  3. savoxis

    savoxis Well-Known Member
    163

    Aug 10, 2010
    812
    708
    163
    ODOT Field Services Tech
    Pacific NW
    I had this problem before, it was caused by using spare parts to turn the task manager to "aggressive" setting it back to normal worked for me
     
  4. Vmanisme

    Vmanisme Well-Known Member
    93

    Jun 19, 2010
    599
    149
    93
    Virginia
    go to settings>application>manage applications>click the menu button>filter>all>find email>click it and clear cache
     
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