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Support Email App is screwing up... need help!

Discussion in 'Android Devices' started by jnicholscms, Aug 8, 2010.

  1. jnicholscms

    jnicholscms Lurker
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    Aug 8, 2010
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    Every-time I open the email app on my Ally, it automatically backscreens.

    - I receive emails and notifications fine.
    - I can open said emails
    - But when the email is left open for 3-5 seconds it will automatically go back to the inbox screen
    - If left alone it will backscreen to the folders page
    - I f left alone it will backscreen to the Android homepage.
    - I have tried multiple times to delete and reenter the accounts
    - THis happens both with my hotmail and my work email (Outlook Exchange)
    - I have tried both soft and hard resets, but the issue always returns.

    Any thoughts or comments, or idea?

    Note: Gmail works fine...no issues, but I cannot sync my work account with gmail.
     

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  2. LladyYas

    LladyYas Lurker
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    Jun 22, 2010
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    I have just started having the same thing happen to me. I added 2 work email accts (Employer & Company I'm Contracted with, both Exchange) and it started doing this. I removed the Contractor email acct, and my Hotmail acct, but it's still doing it.

    If anyone has thoughts or suggestions would be muchly appreciated!

    -Angie
     
  3. savoxis

    savoxis Android Expert
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    Aug 10, 2010
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    I had this problem before, it was caused by using spare parts to turn the task manager to "aggressive" setting it back to normal worked for me
     
  4. Vmanisme

    Vmanisme Android Enthusiast
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    Jun 19, 2010
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    go to settings>application>manage applications>click the menu button>filter>all>find email>click it and clear cache
     
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