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General Email disapears on re sync

Discussion in 'Android Devices' started by Andrew Saunders, Dec 28, 2013.

  1. Andrew Saunders

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    Hi
    I have 2 Samsung Fame phones both identical
    on mine the e mail works fine , i recieve new emails , i can read , delete etc
    even when synced multipull times

    on my wifes phone you can recieve a e mail , donot read it and when phone is resynced it is deleted ,

    we have the same email provider ( Blueyonder on Virgin mobile ) and settings are all set to leave messages on server etc

    when we use her computor to read the emails ( outlook ) emails are all there
    we also have outlook set to leave on server as well

    any idea ?
    Andrew
     

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  2. Rukbat

    Rukbat Extreme Android User
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    Both phones set as POP3 email accounts? ("Leave on server" doesn't make sense in IMAP.)
     
  3. Andrew Saunders

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    Hi
    yes both phones are using pop3 , and server is set to never delete so messages remain until I manualy delete via my email account on server
    Andrew
     

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