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Support Email issue

Discussion in 'Android Devices' started by Nessiehunters, Nov 27, 2010.

  1. Nessiehunters

    Nessiehunters Member
    Thread Starter
    16

    Aug 11, 2010
    23
    4
    16
    Hi all,

    I have done a search and can`t find aa answer to my problem,

    I am trying to set up my email account with Virgin Media on my Desire but I can`t get the settings right, it`s a pop account, I can receive mail but I can`t send it. I`m with Three mobile but my phones unlocked, and my email account is ******@blueyonder.co.uk. Any help would be great thanks.

    When I connect via wifi to my home it sends ok, but this seems a bit pointless when I`m away from home.
     

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  2. Cougar

    Cougar Well-Known Member
    38

    Aug 28, 2009
    420
    16
    38
    Geek
    Lancashire, England
    You need to either use Three's SMTP server for outgoing email rather than BlueYonder's, or enable authentication on the BY server connection.
     
  3. Nessiehunters

    Nessiehunters Member
    Thread Starter
    16

    Aug 11, 2010
    23
    4
    16
    I tried the 3 mobile settings, after spending all afternoon messing about with it, I finally got it to work via wifi and mobile settings, all I had to do was change the smtp setting from blueyonder.co.uk to virginmedia.com, I can`t believe the solution was so simple.:thinking:
     
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