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Support Email Issues

Discussion in 'Android Devices' started by Pauly1979, Oct 28, 2012.

  1. Pauly1979

    Pauly1979 Member
    Thread Starter
    15

    Aug 12, 2011
    13
    0
    15
    AT&T retail sales
    NY
    I have a galaxy Note (ICS). I am using my corporate exchange email. I would like to know how to delete mail from my phone and not the email from my pc.
     

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  2. Waldys

    Waldys Well-Known Member
    16

    Nov 2, 2012
    56
    7
    16
    Male
    Tech Support
    Planet Earth
    This is tricky and I actually think it might be impossible... What version of Outlook do you use?

    The phone doesn't work like an E-mail program, like say Outlook, does.

    When you receive an E-mail, Outlook reaches the server and saves a copy of the E-mail onto Outlook

    The Note communicates with your E-mail server and retrieves a copy of your E-mails FROM the server itself...

    Try accessing your Outlook, and Going into "Accounts Settings", click on your E-mail address and click on "More Settings" click on the "Advanced" tab and there, under Delivery, put a check mark on "Leave a copy of messages on the server" and on "Remove from server when deleted from Deleted Items"

    Then, if my theory is correct, your phone's "deletion" of a message will be to simply move it to the Deleted Items
     
  3. Waldys

    Waldys Well-Known Member
    16

    Nov 2, 2012
    56
    7
    16
    Male
    Tech Support
    Planet Earth
    Did it work?
     

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