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Email not deleting.

Discussion in 'Android Help' started by Android Question, Feb 10, 2016.

  1. Android Question

    Thread Starter

    Can't delete email's from my new Galaxy s6 edge,they delete but come back minutes later,any ideas please.
     



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  2. Slug

    Slug Check six!
    VIP Member

    Is the email server using the POP3 protocol? If so then you probably need to enable the "delete from server" option in the account settings as a delee only acts on the local copy.

    If using IMAP then mail remains on the remote server and a 'delete' should remove it immediately; anything else suggests a server-side problem that will require the attention of your email provider.
     
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