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Support email not responding

Discussion in 'Android Devices' started by jfolliard, Jul 27, 2012.

  1. jfolliard

    jfolliard Well-Known Member
    Thread Starter
    16

    May 2, 2010
    84
    1
    16
    well, suddenly my email is not responding. When I tap on the email icon nothing happens then after a few seconds I get this message - Email is not responding. would you like to close it? options are Wait or OK.

    I've turned the phone on and off to no avail.

    Is there a way to recycle or clear out the main email app? Or a way to uninstall and reinstall it. Obviously I do NOT want to do a factory reset.

    Thanks.
     

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  2. jfolliard

    jfolliard Well-Known Member
    Thread Starter
    16

    May 2, 2010
    84
    1
    16
    PS - when it does finally open, I cannot delete any emails. weird.
     
  3. Kelmar

    Kelmar Done by choice
    823

    Nov 28, 2009
    11,820
    4,751
    823
    Try going to Manage Apps and clearing the cache for the app.
     
  4. jfolliard

    jfolliard Well-Known Member
    Thread Starter
    16

    May 2, 2010
    84
    1
    16
    thanks, I'll try that.
     
  5. nhirsch

    nhirsch Member
    5

    Jan 24, 2012
    5
    0
    5
    same problem with Galaxy II. I'm thinking one of my installed apps is interfering and causing the problem. Not sure but it's annoying.
     

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