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Support Email notification problem

Discussion in 'Android Help' started by lagoro, Feb 19, 2016.

  1. lagoro

    lagoro Lurker
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    Feb 19, 2016
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    I have a problem on my Huawei Ascend P7, as well as on my older Huawei Ascend Y330: Notifications of incoming emails (a hotmail account, defined as Exchange) sometimes function, sometimes not.
    In other words: unreliable.

    I am using the built in email function.

    (The email icon on the home screen gets updated with a number in red, indicating number of unread emails. But there is usually no sound, no led signal, no email icon in the status field; no notification)

    Judging from the number of complaints I have come across when surfing the ned on this issue, it is not related to any specific brand or model of phone, or even Andriod release.

    Any suggestions, please ?
    (Pardon my english, aswell as my illiteracy in smartphone usage; I am a newbie)
     

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