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Support email notification tone wont change

Discussion in 'Android Devices' started by gooneruk, Mar 13, 2013.

  1. gooneruk

    gooneruk Lurker
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    Downloaded a new tone from the zedge app and have it set in my email notification settings but it still uses my standard tone for emails . Amyone heard of this before ? I have zedge tones set for other apps that work well just emails . I have a galaxy note 2. Thanks guys .
     

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  2. mecampo

    mecampo Well-Known Member
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    IT Programmer Analyst
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    if you did the change in system settings/sound/ringtone and notifications that will be the default, check in the mail/settings/[email1] notifications settings if its set to default or other tones.

    goodluck :)
     
  3. darkscot

    darkscot Lurker
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    I have the same problem on a brand new Galaxy Note II. I have not added any additional ringtones but the default email tone will not change. I open email and go:
    Settings > General preferences > Select ringtone > 'Temple Bell (for example). The new tone is selected but whenever I get an email the standard bell tone is used.
     
  4. Nobby Sheep

    Nobby Sheep Well-Known Member
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    This caught me out as well.

    Open the stock email app.
    Go to settings.

    You will see both "General Preferences" and "your email account".

    Within general preferences there is a ringtone menu, however there is also a ringtone menu within the added email account/settings.

    I'm not quite sure which one takes preference so both of mine are set to the "knock" fx and that's what I hear on notification.
     

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